S

SpryPoint

SaaS platform for utility management

Contracts Coordinator

Full-TimePosted on 9/29/2026
No salary listed
Mid
Chicago, IL, USA+1 moreMore locations: Atlanta, GA, USA
RemoteAtlanta-area candidates are preferred; rare in-person signature or document handoffs may occur at the Atlanta office.
Contract Management

About the job

Requirements
  • At least 3 years of experience in contracts administration, legal operations, paralegal work, or a closely related role.
  • Proficiency with Microsoft Word, including document formatting, tracked changes, and template management.
  • Strong organizational skills and attention to detail when handling legally binding documents.
  • Clear, professional written communication skills.
  • Ability to work independently and manage multiple concurrent tasks without close supervision.
  • Experience with Google Drive or similar cloud document management platforms.
Responsibilities
  • Maintain and organize signed client contract records in Google Drive, filing executed agreements, amendments, and order forms in the correct client folders with consistent naming conventions.
  • Track contract status across active negotiations, amendments, and renewals, and flag upcoming deadlines and renewal windows to the Director.
  • Manage the DocuSign execution queue by preparing envelopes, confirming signer details, routing documents for signature, and ensuring executed documents are filed correctly.
  • Maintain the reseller and cooperative purchasing agreement register, including Veolia, IronBrick/OMNIA, NCPA, and similar arrangements.
  • Periodically audit and reconcile contract records against the client portfolio, identifying gaps and inconsistencies for Director review.
  • Populate contract templates, including MSAs, amendments, order forms, and NDAs, with client-specific information under the Director’s direction.
  • Assemble and format exhibits, schedules, and order form tables, including accurate pricing from billing records or quotes.
  • Produce clean Word documents with proper formatting, tracked changes where required, and styling consistent with SpryPoint’s document standards.
  • Prepare first-draft correspondence for Director review, including transmittal letters, execution instructions, and routine client or vendor communications.
  • Convert, clean, and reformat counterparty documents, including PDFs, legacy formats, and poorly formatted redlines, into working documents.
  • Triage inbound contract requests from the sales team, gather required context, and route them to the Director with a clear summary and relevant background.
  • Track open items across active negotiations and follow up with internal stakeholders, including AEs, Finance, and Advisory Services, to gather inputs the Director needs to respond to redlines.
  • Coordinate administrative execution matters with external counterparties, including signature logistics, document delivery, and version control, under Director supervision.
  • Maintain version control across contract negotiations through clear file naming, version logs, and document history.
  • Conduct directed background research on counterparties, industry norms, and procurement requirements, including company profiles, public filings, cooperative purchasing program terms, and state procurement regulations.
  • Maintain internal reference materials, including the AE Contracting Guide, MSA quick reference documents, and policy summaries.
  • Support RFP response coordination by tracking inbound RFPs, organizing document packages, and assisting with exhibit preparation under the Director’s direction.
Desired Qualifications
  • Experience in a SaaS, technology, or professional services environment.
  • Familiarity with contract lifecycle management concepts, including negotiation workflows, execution mechanics, and amendment processes.
  • Experience with DocuSign or similar e-signature platforms.
  • Exposure to government or municipal procurement, including RFPs, cooperative purchasing, and public contract requirements.
  • Experience with Slack, Confluence, Jira, or similar collaboration tools.

About the company

S

SpryPoint

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Website

SpryPoint provides subscription-based software solutions for the utility sector, offering a suite of SaaS tools that help utility providers manage billing, customer service, asset management, and data workflows. The platform integrates with existing systems to streamline operations, improve customer engagement, and centralize data, with updates delivered through regular software releases as part of the subscription. Its products are designed for municipal and larger utility clients, and the company often partners with industry experts to ensure smooth system integrations and faster implementation. SpryPoint emphasizes security and compliance, highlighted by SOC 2 certification, to build trust with customers. The company’s goal is to help utilities run more efficiently, serve customers better, and manage assets and data securely through easy-to-implement, scalable SaaS solutions.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Charlottetown, Canada

Founded

2011

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Simplify's Take

What believers are saying

  • Insight Partners invested on January 20, 2026, adding capital and three board directors.
  • SpryPoint reported fourteen go-lives in six months on April 14, 2026, covering 600,000 accounts.
  • Kevin Gallagher joined July 17, 2026 to scale SpryWallet across North America.

What critics are saying

  • Oracle Utilities’ June 2026 AI platform targets the same customer experience and billing budgets.
  • IRWD’s multi-year modernization increases implementation risk, change orders, and delayed revenue recognition.
  • If SpryWallet adoption lags, Oracle, Tyler, and NISC absorb utility payment workflows.

What makes SpryPoint unique

  • SpryWallet embeds payments inside SpryCIS and SpryEngage; launch accelerated in 2024.
  • IRWD chose SpryPoint in February 2026 for multi-tenant SaaS and complex rate support.
  • Native MDM and field-service workflows reduce integration sprawl across meter-to-cash operations.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Remote Work Options
  • Flexible Work Hours
  • Hybrid Work Options
  • 401(k) Company Match
  • Professional Development Budget
  • Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

34%

1 year growth

33%

2 year growth

33%
SpryPoint
Sep 16th, 2026
SpryPoint named to Fast Company's Best Workplaces for Innovators.

SpryPoint named to Fast Company's Best Workplaces for Innovators. September 16, 2026 Recognition reflects SpryPoint's culture of continuous innovation across its people, client partnerships, and cloud-native utility technology solutions ATLANTA, GA, September 16, 2026 - SpryPoint, a leading provider of CIS Modernization and cloud-native solutions for utilities, today announced that it has been named to Fast Company's 2026 Best Workplaces for Innovators in the emerging enterprise category (201-999 employees). This program recognizes organizations that create cultures where employees at all levels are empowered to develop and implement great ideas to serve customers, the business, and communities. Fast Company's Best Workplaces for Innovators recognizes organizations committed to capturing and advancing great ideas wherever they originate. For SpryPoint, the recognition reflects a culture of continuous innovation that extends across how the company invests in its people, works alongside utility clients to solve real-world challenges, and develops and delivers its cloud-native utility platform. "Innovation has been essential to how we work from day one. We started SpryPoint a decade-plus ago because we believed utilities deserved a better kind of CIS partner and needed a more innovative technology solution," said Kyle Strang, CEO and co-founder of SpryPoint. "That same thinking still drives us today. Our people are always looking for better ways to solve problems, work with our clients, and help utilities serve their communities. This recognition reflects the work of our entire team, along with the clients and partners who keep pushing us to think differently and get better." SpryPoint was founded on the premise that utilities, to best serve their customers, need greater and faster access to innovation and should expect more from their business technology providers and the critical business systems they rely on. That mindset continues to shape how the company operates every day. Three areas where continuous innovation comes to life. SpryPoint's culture of continuous innovation comes to life in three areas as a Best Workplaces for Innovators: * Investing in people and new ways of working. SpryPoint created its "Center of Excellence" to give employees the training, mentorship, hands-on experience, and support required to serve the increasingly complex needs of utilities. Its "Office of AI" is extending that investment across the company through AI tools, training, experimentation, and practical applications that help employees improve processes and create new ways of working. Both initiatives are designed around the same principle: equip people to learn, contribute, challenge existing approaches, and turn good ideas into action and value. * Co-creating with clients and partners. SpryPoint teams work directly with water, electric, gas, and multi-service utilities to solve real operational and customer challenges, and to turn those needs into capabilities that can benefit the broader utility community. Dakota Electric's effort included innovation around one of the most important aspects of cooperative membership: capital credits. Dakota Electric collaborated with SpryPoint to develop functionality that supports managing and administering capital credits directly within the CIS environment, creating greater transparency, consistency, and operational efficiency around a process fundamental to the cooperative business model. * Building a platform for continuous innovation. SpryPoint's cloud-native platform was designed to move utilities beyond the traditional cycle of major software upgrades, extensive customization, and disconnected applications. The model enables continuous product development and delivery, supported by secure integrations across the utility technology ecosystem. Feedback and ideas from clients, partners, implementation teams, support professionals, and product teams continually inform the roadmap, turning what SpryPoint learns in the field into improvements that can benefit utilities across the Americas. These three areas reinforce one another. Investing in people creates stronger teams and new ideas. Working closely with clients and partners turns real utility challenges into opportunities to innovate. A cloud-native technology model provides a foundation for turning those ideas into capabilities SpryPoint can deliver continuously to its clients. Innovation at scale. That approach has become increasingly important as SpryPoint has scaled. The company grew revenue 616% over four years and expanded from approximately 50 employees in 2022 to more than 370 today. Alongside that growth, SpryPoint has continued to invest in the people, processes, technology, and partnerships required to serve a growing community of utilities. "Innovation and our best ideas start with a member of our team seeing a better way to do something, a client bringing us a problem we haven't solved before, or a partner adding a different perspective," shared Strang. "Our job is to listen, learn, and turn those ideas into something that makes a difference for our clients. I'm proud of our team for building that kind of culture, and it's great to see it recognized by Fast Company." Being named one of Fast Company's Best Workplaces for Innovators recognizes something that has been central to SpryPoint from the beginning: innovation works best when talented people are given the tools and opportunity to challenge what exists, collaborate with clients and partners, and continually find better ways to help utilities operate and serve their communities. About SpryPoint Founded in 2011, SpryPoint builds and delivers integrated, cloud-native software solutions to empower utilities to serve customers better, operate more efficiently, and provide new levels of business visibility and data-driven decision-making. Today, more than 100 utilities across the Americas rely on SpryPoint to modernize billing, customer engagement, and field operations to transform their business. In 2025, SpryPoint was recognized as a Deloitte Technology Fast 50(TM) company in Canada and a Deloitte Technology Fast 500(TM) company in North America. For more information, visit www.sprypoint.com or contact [email protected]. Expect more from your technology and business transformation partner.

PR Newswire
Jul 17th, 2026
SpryPoint names payments industry veteran Kevin Gallagher Vice President of Payments.

SpryPoint names payments industry veteran Kevin Gallagher Vice President of Payments. Jul 17, 2026, 13:30 ET Gallagher Brings Nearly Three Decades of Payments Leadership to Accelerate SpryWallet, SpryPoint's Embedded Utility Payments Platform CHARLOTTETOWN, PE, July 17, 2026 /PRNewswire-PRWeb/ - SpryPoint, a trusted technology partner for utilities across North America, announced today that Kevin Gallagher has joined the company as Vice President of Payments. Gallagher brings nearly 30 years of experience building and scaling payments businesses to lead SpryWallet, SpryPoint's fully integrated utility payments platform. Gallagher's arrival underscores SpryPoint's continued investment in payments as a core pillar of its integrated utility software platform. As Vice President of Payments, he will lead the strategy, growth, and operational execution of SpryWallet, working directly with utilities to embed secure, real-time payment options into the core of their customer experience while reducing the operational burden on utility staff. Gallagher joins SpryPoint after nearly three decades building and scaling payments businesses across the fintech and SaaS industries. Most recently, he served as Global Head of Payments and Embedded Financial Services at EverCommerce, a leading vertical SaaS platform serving more than 500,000 service-based businesses. Earlier in his career, he held general manager and senior vice president roles building and scaling payments organizations at CARET (AbacusNext), FrontStream, Transfast (acquired by Mastercard in 2019), Vesta Corporation, 2Checkout, CardinalCommerce, Merchant e-Solutions, Chase Paymentech, and First Data. He currently serves on the board of directors of the TAG FinTech Steering Committee and holds a BBA from Georgia State University's J. Mack Robinson College of Business and an MBA from Kennesaw State University. "Payments are central to how utilities serve their customers, and Kevin brings a rare combination of deep payments expertise and a proven track record of building best-in-class payments businesses at scale," said Kyle Strang, CEO and Co-Founder of SpryPoint. "His experience building and scaling embedded payments across multiple vertical SaaS platforms is exactly what we need as we grow SpryWallet into the payments layer of choice for utilities across North America." "Utilities are at an inflection point where embedded payments can meaningfully improve both the customer experience and back-office efficiency," said Gallagher. "I'm excited to join SpryPoint and build on the strong foundation the team has already established with SpryWallet, and to bring the discipline of building payments businesses at scale to a platform with this much runway." Gallagher joins SpryPoint as SpryWallet continues to gain momentum with utilities across the Americas, following the platform's recent launch and its seamless, native integration with SpryCIS and SpryEngage. About SpryPoint SpryPoint partners with leading utilities across the Americas to modernize customer engagement and streamline meter-to-cash operations. Its integrated platform brings together customer service, billing, field operations, and payments in a single integrated experience eliminating friction from the back office to service operations. With a process-first, user-centric approach, SpryPoint empowers utility teams to deliver services safely and seamlessly, without the burden of managing complex technology. Media Contact SOURCE SpryPoint

SpryPoint
Feb 27th, 2026
Irvine Ranch Water District Selects SpryPoint and Workday to Modernize Customer Information, Billing and Enterprise Systems

Irvine Ranch Water District selects SpryPoint and Workday to modernize customer information, billing and Enterprise Systems. February 27, 2026 New cloud-native CIS ecosystem will enhance customer experience and empower employees serving 640,000 residents Irvine, CA - Irvine Ranch Water District (IRWD), one of California's most innovative public water and sewer agencies, has selected SpryPoint and Workday as core technology partners in a multi-year modernization initiative focused on elevating customer care, streamlining operations, and advancing data-driven decision-making. The Enterprise Business Software Modernization Program will replace IRWD's legacy customer information system and Enterprise Resource Planning (ERP) with industry-leading, cloud-native solutions: SpryPoint's SpryCIS platform and Workday Financial Management, HCM, and Prism Analytics. "This initiative supports the district's immediate modernization needs and provides a platform to grow into the future," said IRWD General Manager Paul A. Cook. "Just as important, it aligns with our ongoing commitment to innovation and excellent customer service." IRWD serves almost 250,000 drinking water, recycled water, and sewer connections across 181 square miles of Orange County, supporting a daytime population of about 640,000. The district is nationally recognized for leadership in water efficiency, financial transparency, and customer care, earning J.D. Power's top Customer Satisfaction award for the past four consecutive years. Modern, Integrated Systems to Improve Customer Experience and Efficiency Following a competitive RFP process, SpryPoint earned the highest overall score among CIS providers for its multi-tenant SaaS architecture, unified platform, and proven support for complex rate structures and AMI-enabled utilities across California. The program includes deployment of: SpryCIS - Cloud-native customer information and billing SpryEngage - Online customer portal and communications SpryMobile MFS - Mobile field service for meters and service orders SpryBackflow - Backflow program management These solutions will integrate with IRWD's Workday ERP to deliver unified data, streamlined workflows, and improved visibility across finance, HR, billing, customer service, and field operations. This integration bridges the gap between workforce data and financial strategy, providing a holistic view of total operational costs. As a result, district leaders gain the clarity needed to optimize budgets and streamline service delivery in an increasingly unpredictable economic climate. "We want our employees focused on delivering innovation and standout customer care, not managing or dealing with technology," said Lance Kaneshiro, IRWD's Director of Information Technology. "We expect SpryPoint and Workday to provide the flexibility, scalability, and real-time intelligence we need to better serve our community today while preparing for the future." Supporting Water Conservation and Rate Innovation Offering the lowest-priced water in Orange County, IRWD is nationally recognized for dynamic drought management, customer-facing efficiency programs, and a budget-based rate structure in which customers who use water efficiently pay the lowest rates. These capabilities were central to the CIS selection process. SpryPoint demonstrated the ability to: Support complex, tiered conservation rates Adjust drought stages and seasonal allocations without custom code Deliver real-time usage insights through SpryEngage Integrate with AMI and internal conservation programs Provide automated alerts for leaks, high usage, and conservation opportunities A Future-Ready Foundation for Customer Care "The modernization initiative will deliver meaningful benefits for both customers and staff," said Ryan Matuska, Customer Service Manager. "Our team will have real-time access to customer, account, and billing information with analytics to empower staff to make data-driven decisions." New system benefits include: digital-first engagement through a unified portal; more flexible billing options; improved communication capabilities via SMS, email, and online notifications; more efficient field operations via real-time mobile tools; lower total cost of ownership through SaaS delivery; and enhanced security and scalability. The enterprise program positions IRWD to continue leading regional and national efforts in water efficiency, recycled water innovation, and community-focused service delivery. About Irvine Ranch Water District Irvine Ranch Water District provides drinking water, sewage collection, sewage treatment, recycled water and urban runoff treatment for almost half a million residents in 181 square miles of central Orange County, California. Established in 1961 as an independent special district, IRWD is nationally recognized for its leadership in water efficiency, recycled water innovation, financial transparency, and long-term planning. Learn more at IRWD.com. About SpryPoint Founded in 2011, SpryPoint builds and delivers Integrated, cloud-native software solutions to empower utilities to serve customers better, operate more efficiently, and provide new levels of business visibility and data-driven decision-making. Today, more than 100 utilities across the Americas rely on SpryPoint to modernize billing, customer engagement, and field operations. In 2025, SpryPoint was recognized as a Deloitte Fast 50 company in Canada and a Deloitte Fast 500 company in North America.

HRTech Cube
Feb 6th, 2026
Seekr Names Darcey Villasenor as Chief People Officer

Seekr names Darcey Villasenor as Chief People Officer. Seekr, the trusted AI company, has appointed Darcey Villasenor as Chief People Officer. Villasenor brings over two decades of experience building and scaling high-performing teams in high-growth, venture- and private-equity-backed technology companies. Villasenor joins Seekr from SpryPoint, where she served as Head of People and Culture and previously held leadership roles at StackHawk, Sonatype, and Mercuri Urval where she was responsible for establishing the people, systems, and culture necessary to support high-growth, scalable organizations. In her role at Seekr, Villasenor will lead global end-to-end people strategy, overseeing talent acquisition, organizational design, and employee development. Her arrival underscores Seekr's continued investment in talent and focus on strengthening its organizational foundation to support global growth. "Behind every innovative product and technology are the talented people who develop and operate it, and who work with our customers to solve their toughest problems. Talent, culture, and employee experience are among the most important investments any company can make. Darcey's proven experience, leadership, and approach in these areas align perfectly with Seekr's vision and growth," says Rob Clark, Seekr's President. "Darcey joins Seekr for our next phase of expansion, including an ever-growing international customer base and continued investment in our sovereign AI data center strategy. I am thrilled to work closely with Darcey to take our vision to great heights." "I am thrilled to join Seekr at such a pivotal moment for both the company and the broader AI ecosystem. As we continue to scale, I'm energized by the opportunity to accelerate our human-centered approach to AI - one that prioritizes trust, transparency, and meaningful outcomes," says says Darcey Villasenor, Seekr's Chief People Officer. "Seekr's commitment to building transparent and trustworthy AI is a major reason I joined, and I'm excited to help fuel our rapid growth and expansion by attracting and developing the world-class talent needed to thrive in such an innovative space." Villasenor will be based at Seekr's headquarters in Reston, VA, reporting to Seekr President Rob Clark.

PR Newswire
Jan 20th, 2026
SpryPoint lands Insight Partners investment to expand cloud utility platform

SpryPoint, a provider of cloud-native customer service and operations platforms for utilities, has secured a strategic growth investment from Insight Partners. The funding will accelerate product development, expand capabilities and scale the organisation as SpryPoint serves utilities modernising their infrastructure. Founded in 2011, SpryPoint serves over 100 utilities across the Americas with integrated software solutions for billing, customer engagement and field operations. The company was recently recognised as one of Deloitte's 50 fastest-growing companies in Canada and among the top 500 in North America. Insight Partners' Anika Agarwal, Amir Ravandoust and Sam Rhee will join SpryPoint's board. Norwest, which initially invested in 2023, remains a significant investor alongside Insight Partners. William Blair served as exclusive financial adviser.

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