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Channel Talk

AI-powered customer messaging and CRM platform

Business Development Specialist

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedHybrid

About the Job

Requirements

  • At least 7 years of new business development and early-stage operations experience, or equivalent experience.
  • Ability to collaborate effectively internally and externally through excellent communication.
  • Strategic, structured problem-solving ability.
  • Strong presentation-deck and planning-document preparation skills.
  • High levels of grit, including growth orientation, resilience, intrinsic motivation, and tenacity.

Responsibilities

  • Design and execute strategic partnerships that support Channel Talk's growth, including technology partnerships, lead-generation partnerships, and identifying third parties for new businesses.
  • Identify new growth opportunities with major technology companies and telecommunications carriers, including technology integrations between Channel Talk and partner solutions.
  • Develop new partnerships by aligning mutual interests with major e-commerce platforms and executing technology partnerships.
  • Contribute to short- and long-term strategies to identify future growth drivers and execute innovation initiatives.
  • Meet potential customers and prospective partners to assess growth opportunities for new businesses.
  • Support execution of new businesses, including AX implementation and telecommunications, and help optimize tasks until the relevant team can operate each business reliably.
  • Proactively set and propose key initiatives and goals.
  • Review business development strategy and execution with the founder and C-level leaders weekly.
  • Document and share insights gained through partnerships and new-business growth with the Channel team.
  • Communicate regularly with development and sales teams and proactively drive resolution of team challenges.

Desired Qualifications

  • Experience creating zero-to-one outcomes through entrepreneurship or new business development.
  • Understanding of the B2B business ecosystem and SaaS.
  • Successful execution of deals or projects with mid-sized or larger enterprise clients.
  • Ability to adapt with grit and flexibility in a challenging work environment.
  • Business-level proficiency in English or Japanese.

About the Company

Channel Talk

AI-powered customer messaging and CRM platform

Channel Talk is an AI-powered customer-messaging and CRM platform that offers a website chat widget, a unified inbox for conversations, AI chatbots and automation, CRM marketing, and team messaging, with integrations to channels like WhatsApp. It centralizes customer messages across websites and messaging apps into one interface, where bots can respond and automate tasks, while teams coordinate marketing and sales. It originated from Channel Corporation (formerly Zoyi) in South Korea and serves customers in Korea, Japan, and other markets. The goal is to improve customer engagement and support by simplifying conversations and automating routine tasks across channels.

Company size
201-500
Company stage
Late Stage VC
Total funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014

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