Program Manager

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Essential Job Functions

• Serves as the voice of the customer by communicating customer needs, priorities, and concerns internally and escalating issues to the appropriate cross-functional teams for timely resolution.
• Owns and manages strategic customer accounts.
• Develops and executes account strategies to grow revenue and profitability.
• Leads quotation strategy and commercial negotiations.
• Presents complex commercial and technical proposals to customer leadership.
• Leads cross‑functional teams supporting customer programs and launches.
• Oversees program lifecycle management and escalation resolution.
• Supports forecasting, budgeting, and long‑range planning.
• Mentors Account Managers and Inside Sales Specialists.
• Documents opportunities in the CSP account planning tool and regularly tracks and reports progress, activity, and outcomes.

Qualifications and Requirements

• Bachelor’s Degree in Engineering, Business, or related field, or equivalent experience; advanced degree preferred.
• Minimum 8 years of progressive account management or sales experience.
• Demonstrated success managing complex or strategic customer accounts.
• Strong understanding of OEM and Tier 1 sourcing and product development cycles.
• Advanced negotiation and commercial strategy experience.
• Executive‑level communication and presentation skills.
• Ability to travel to customer and company locations up to 25%.

Role Leveling Comparison

• Seniority Level

  Mid-Senior level

• Industry

  Plastics ManufacturingMotor Vehicle Parts ManufacturingManufacturing

• Employment Type

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!