Client Account Administrator
IVC Evidensia
Client Account Administrator
IVC Evidensia
Operates veterinary clinics and referral hospitals
Salary Range: 0 to 26520 (Currency: GBP) (Pay period: per-year-salary)
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an organised, personable Client Account Administrator to join our team at Southern Counties on a full-time permanent basis.
Southern Counties Veterinary Specialists is a multidisciplinary referral centre based in Ringwood, Hampshire, offering a wide range of specialist veterinary services. We have recognised specialists in the fields of anaesthesia, cardiology, dermatology, internal medicine, oncology, opthalmology, neurology, orthopaedics, diagnostic imaging, spinal surgery, soft tissue surgery. We also have an animal rehabilitationteam.
The role will include liaising with our clinicians on client accounts and being heavily involved with the debtor management of the Practice including pricing client accounts, issuing client invoices, processing insurance claims, inputting payments, cashing up, Bacs payments and other office duties. You will need to be confident in talking to clients on the telephone about their account and discussing payment options with them in sometimes sensitive situations.
You will also be a financial point of contact for our clients both on the telephone and in person. To ensure robust and financially-sound decision-making, striving at all times to continually improve quality, accuracy and efficiency.
Working Pattern
You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Operates veterinary clinics and referral hospitals
IVC Evidensia runs a large network of veterinary clinics, hospitals, and after-hours centers across Europe and North America, providing care to pets. It makes money from services at its 2,500+ locations and from its online Pet Drugs Online pharmacy. The company grows by acquiring existing practices and integrating them into a centralized network while letting clinics keep clinical freedom and access centralized support like procurement, administration, and staff development. Its goal is to expand its geographic reach, consolidate the fragmented veterinary market, maintain high clinical standards, and support its teams through programs such as Positive Pawprint and employee recognition.
Explore more opportunities at IVC Evidensia