Microsoft Dynamics Functional Consultant
Two Circles
Microsoft Dynamics Functional Consultant
Two Circles
Sports marketing and data consultancy
Two Circles · London, United Kingdom (Hybrid) · Full-time · Posted 2026-11-12
Workplace: hybrid
Department: CRM Consulting
We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.
We are looking for a Microsoft Dynamics Functional Consultant to join our CRM Consulting team.
The role will require the candidate to be responsible for:
Running workshops across business requirements gathering, process mapping and use cases for Microsoft Dynamics Sales & Service implementations in a client facing role
Managing project timelines, project documentation and hitting required deadlines, ensuring the project is on track and escalating as required
Introducing formal requirement specifications and workflow documentation
Be responsible for working directly with client teams, solution architects and developers to ensure the solution meets the business needs
Managing and upskilling junior Microsoft Dynamics internal resources
Able to engage and impress at client Director and Exec level stakeholders both on the business side and technical side.
A Microsoft Dynamics 365 Functional Consultant will possess a blend of the following skills.
Functional Requirements
Experience as a Dynamics 365 Functional Consultant
Experience across business analysis, systems audits, requirements gathering and process mapping
Creating functional and technical design documentation
Creating end user acceptance testing scripts and supporting UAT process
Creation of end user support and training material
Technical Requirements
Understanding of Sales and Customer Service Processes
Experience customising, configuring and developing Dynamics 365 solutions
Experience building apps within D365 Sales/Customer Engagement (CE)
Experience customising and configuring D365 Customer Service
Good understanding and experience in Microsoft Power Platform
Understand and experience in building Microsoft PowerApps
An understanding of JavaScript code desirable, but not mandatory
Certifications within Microsoft Dynamics or Power Platform desirable (AB-410, PL-900, PL-200, PL-400 etc.)
General skillset
Can operate as a member of project teams, as well as manage them
Comfortable being hands on and managing key client accounts
Comfortable in delivering presentations and demonstrations to stakeholders
Worked across accounts with sizeable budget and multiple markets
Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships
Ability to work at pace and retain a keen attention to detail
A willingness to travel (if and when required)
Desirable skills:
Love for sports
Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different
Two Circles is committed to creating a diverse environment and is proud to be an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We value and want to have all types of candidates apply for roles at Two Circles. Therefore, we would love for you to fill out the Equality & Diversity Monitoring Form as part of your application. This form does not ask for your name or information that would make you personally identifiable.
Summer away days
23 standard days of holiday (+1 Birthday, +2 for a big life event and +1 for Admin Day) closure of office for Christmas (Plus bank holidays)
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Sports marketing and data consultancy
Two Circles provides sports marketing and data consultancy that helps rights-holders, broadcasters, and sports organisations grow commercial value by focusing on fan engagement. It uses fan behavior data from ticketing, retail, digital, and social channels to build predictive models that guide messaging, targeting, and how rights are packaged and priced, while offering end-to-end services in sponsorship, media rights, digital campaigns, content production, and fan activation. The company differentiates itself by pairing strategic advice with hands-on execution at scale through platforms like Courtside 1891 for live production and Kore Intelligence for audience insights, and by growing through acquisitions such as Spring Media and Kore. Its goal is to help clients unlock more value from their fan audiences through evidence-based, multi-channel campaigns.
Explore more opportunities at Two Circles