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ADI Global Distribution

Security product distribution

Inside Sales Associate 2

Account ManagementConfirmed live in the last 24 hours
Full-timeNorwalk, CT, USA$19.13 - $32.57 /hrIn-person

About the Job

Requirements

  • At least 1 year of sales experience.
  • Excellent verbal and written communication skills.
  • Basic computer literacy, including knowledge of operating Microsoft Office.
  • Desire to work in a sales role and be accountable for sales revenue.

Responsibilities

  • Meet performance targets by growing revenue and increasing the margin of assigned accounts.
  • Increase order size, grow customer transactions, and use pricing tools to improve margin percentage.
  • Increase the customer base by adding new customers.
  • Identify opportunities and convert customer purchases from competitors.
  • Manage existing accounts through steady communication using the customer database.
  • Make outbound calls and meet the daily minimum call target to present leads.
  • Promote positive relationships within the organization to encourage team sales and provide exceptional customer service.
  • Educate customers about new products and product lines by staying informed about industry developments.
  • Maintain and update customer interactions in the tracking system.
  • Apply knowledge of products or services to sell to customers.
  • Explain product features and advantages to customers in non-technical terms.
  • Stay up to date on new offerings and technology trends through industry news and other sources.
  • Use company resources, services, and programs to educate customers.
  • Provide an exceptional shopping experience in-store, by phone, and online.
  • Provide support for other duties as assigned.

Desired Qualifications

  • Prior experience in retail, hospitality, or customer service, with the ability to negotiate and an understanding of marketing skills.
  • Knowledge of customer relationship management tools.
  • Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals and targets.
  • Prior distribution experience.
  • Excellent negotiation skills.
  • Ability to work as part of a team and autonomously.
  • Competitive sales skills and a desire to contribute to a winning team or organization.

About the Company

ADI Global Distribution

Security product distribution

ADI Global Distribution supplies security, audiovisual, networking, fire, access-control and other low-voltage products to professional dealers and installers. Its catalog brings together equipment from many manufacturers, supported by branches, e-commerce, logistics and technical product expertise. Integrators and contractors use ADI to source components for residential, commercial and industrial systems. The company operates as a business-to-business distributor rather than a consumer electronics retailer or the manufacturer of a single technology brand. Its workforce brings together technical specialists, client delivery teams and business operations.

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