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O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

Hub Supervisor

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeRochester, NY, USA$16 - $22 /hrIn-person

About the Job

Requirements

  • Ability to operate effectively in a fast-paced environment.
  • Good organizational and planning skills.
  • Ability to analyze and solve problems.
  • Excellent interpersonal skills.
  • Must be an effective communicator.
  • Ability to quickly match alphanumeric sequences.

Responsibilities

  • Manage and oversee all aspects of daily hub operations, including supervising city delivery dispatchers, hub delivery specialists, and other assigned team members.
  • Manage and maintain a high level of accuracy and customer service for all city delivery service functions.
  • Work with city delivery dispatchers to ensure all product is properly invoiced to spoke stores.
  • Investigate shipping and inventory discrepancies related to the hub and ensure they are corrected in a timely manner.
  • Assist with monthly cycle counts and other assigned inventory control duties.
  • Ensure hub stockers and related personnel check in and put up stock orders accurately and on time.
  • Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages.
  • Oversee all hub delivery routes under the role’s responsibility, ensuring routes are followed, efficiency is maximized, and costs are minimized.
  • Ensure safe driving practices and delivery-service policies are followed.
  • Manage hub-side business expenses to maximize profitability for hub and spoke stores.
  • Maintain an organized, clean city delivery area divided into areas or bins for each spoke store.
  • Schedule hub employees to ensure adequate coverage while meeting the payroll budget.
  • Maintain monthly work schedules for supervised team members, including city delivery dispatchers and hub delivery specialists, and ensure they clock in and out according to company policy.
  • Ensure city delivery dispatchers monitor delivery specialists’ route schedules and communicate delays to stores remaining on the route.
  • Work with the store manager to ensure routes are covered when the regular city delivery supervisor or city delivery specialists are absent.
  • Work with the store manager and hub delivery specialists to ensure vehicles are maintained and quarterly inspections are completed thoroughly and accurately.
  • Ensure mileage is entered into the asset management system daily.
  • Provide input to the store manager on city delivery dispatchers’ and delivery specialists’ performance for performance evaluations.
  • Assist with hiring by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to select qualified team members.
  • Ensure new-driver training occurs on time and ongoing training is completed as required.
  • Ensure drivers have passed their pre-employment drug tests and have approved motor vehicle records through Risk Management before employment.
  • Ensure employees regularly scheduled to drive have approved motor vehicle records on file with Risk Management.

Desired Qualifications

  • Familiarity with automotive parts.
  • Supervisor and/or manager experience.
  • Fluency in multiple languages; Spanish is highly desired.

About the Company

O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

O'Reilly Auto Parts runs a large network of auto parts retail stores and distribution centers, selling automotive parts and supplies to retail customers and professional installers. It stocks a wide range of parts and related items and helps customers choose the right parts with knowledgeable staff and efficient service. The company differentiates itself through its nationwide store footprint, emphasis on customer service, and a culture focused on growth and development, aiming to be the dominant supplier in its markets by offering the best price, quality, and service. Its goal is to become the leading auto parts supplier in its market areas by delivering strong prices, quality parts, and high levels of service.

Company size
10,001+
Company stage
IPO
Headquarters
Springfield, IL
Founded
1957

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