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Cresta

Builds AI agents and coaching for call centers

Director Enterprise Sales - West

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Over 5 years of enterprise sales leadership experience, including a consistent track record of recruiting and retaining high-performing enterprise sellers.
  • Proven success managing sales teams with minimum $1.25 million ARR quotas and selling technical solutions to large, complex enterprises.
  • Experience leading teams at high-growth software companies of similar size.
  • Evidence of sourcing, bringing in, closing, and building large teams of Enterprise Account Executives.
  • Demonstrated consistent overachievement as both an enterprise seller and a leader, with teams consistently exceeding revenue targets and advancing their careers under your guidance.
  • Ability to lead and motivate sales leaders and sellers through continuous growth and change.
  • Experience engaging directly in deals, connecting with Economic Buyers, and providing support and executive connection to close new opportunities and expand relationships with Enterprise companies.
  • Experience in cross-functional collaboration and co-selling with external partners to establish an Enterprise business from the ground up.
  • Expertise in land-and-expand sales strategies, customer curiosity, and a data-driven vision for how Cresta can drive positive business outcomes in the Enterprise sector.
  • Experience cultivating and championing an outbound selling culture and driving accountability for qualified pipeline generation.
  • Willingness and expectation to travel approximately 30%.

Responsibilities

  • Recruit, hire, develop, and empower a team of Enterprise Account Executives to consistently surpass Cresta’s revenue targets.
  • Establish clear expectations for achievement and advocate for a disciplined, scalable process across teams to foster a culture of high accountability.
  • Scale the strategic and enterprise sales process from early traction to a repeatable and predictable sales operation that exceeds ARR targets.
  • Lead and define an effective, finely tuned sales hiring process.
  • Attract 2–3 Account Executives within the first 90 days from your own network.
  • Build a team of up to 7 Account Executives within the next 12 months.
  • Promote sales excellence through value-based selling and MEDDPICC methodologies.
  • Collaborate with senior leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to create an effective Enterprise go-to-market strategy.
  • Ensure sales execution for complex, multi-stakeholder deals while laying the groundwork for enterprise account growth.
  • Encourage the team to take ownership of Enterprise pipeline generation and foster effective Sales Development Representative collaboration for prospecting, identification, qualification, and sustainable pipeline development.
  • Provide accurate forecasts to the executive leadership team, demonstrating a deep understanding of the Enterprise business across the region.
  • Work closely with Partner leadership teams to achieve successful co-selling efforts.

About the Company

Cresta

Builds AI agents and coaching for call centers

Cresta builds AI software for customer contact centers: AI agents that handle calls and chats on their own, plus live coaching for the human agents who work alongside them. In 2018, years before ChatGPT, it put a transformer model, the design behind today's chatbots, to work guiding support agents in real time at Intuit, its first customer. Companies pay yearly for software that listens to conversations as they happen, prompts agents with answers and next steps, and studies every call to show managers what top performers do differently. Cresta was founded in 2017 at Stanford's AI Lab, with self-driving car pioneer Sebastian Thrun among its co-founders, and is based in Sunnyvale, California.

Company size
501-1,000
Company stage
Acquired
Total funding
$276M
Headquarters
Sunnyvale, CA
Founded
2017

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