Candescent provides a cloud-based digital banking platform for consumer and business banking that it offers to financial institutions of all sizes. The platform combines digital channels (digital, branch, call center) and an ecosystem of integrated fintech solutions with developer tools, allowing banks to customize and extend their banking capabilities. It works by delivering digital-first banking services through a shared platform, enabling cross-channel customer experiences and interactive banker/branch services across in-person, remote, and digital touchpoints. Compared with competitors, Candescent emphasizes a broad ecosystem and multi-channel integration, plus tools for customization through APIs, so institutions can tailor services while maintaining consistency across channels. Its primary goal is to help clients improve customer service and operational efficiency by digitizing and unifying banking experiences.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2024
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PSECU selects Candescent to advance its digital-first legacy with Intelligent Banking. September 29, 2026 9:06 AM Gift Article Partnership will bring Votiv, Candescent's flagship Intelligent Banking experience, to PSECU members ATLANTA, GA, AND HARRISBURG, PA / ACCESS Newswire / September 29, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, announced that PSECU has selected Candescent to power its digital member experience. This multi-year transformation is designed to strengthen PSECU's position as a technology and experience leader as the credit union enters its next stage of growth. Digital innovation has long been central to PSECU's model. In 1995, PSECU launched PSECU-at-home and mailed floppy disks to members, enabling them to conduct their banking transactions from home. More than three decades later, PSECU is making another significant investment in the future of banking and the experience it provides to its members. Following a competitive evaluation, PSECU selected Candescent for its Intelligent Banking strategy and Votiv's capabilities and roadmap. As the experience layer of Candescent's Intelligent Banking Platform, Votiv brings that strategy to life. By connecting unified experiences with real-time intelligence, Votiv will help PSECU move beyond reactive, transaction-based banking toward experiences that better understand members, provide more relevant guidance and help them take action. TOP VIDEOS "Digital innovation has always been part of how PSECU serves its members, and this partnership represents an important next step in that journey," said George Rudolph, President and CEO of PSECU. "We are investing in the technology and capabilities that will allow us to create more personalized, connected experiences while continuing to deliver the trust and value our members expect from PSECU." PSECU currently serves more than 545,000 members and manages more than $9 billion in assets. As the credit union approaches $10 billion in assets, the transformation will create a technology and experience foundation designed to support its continued growth and expand the value it delivers to individuals, families, and businesses across Pennsylvania. "PSECU has a history of using technology to challenge traditional banking models in ways that create greater value for members," said Jason Edelboim, CEO of Candescent. "This is an institution with real digital-first DNA making a bold investment in what comes next. PSECU is also the first new client to select Votiv, validating both our Intelligent Banking strategy and the role Votiv plays in bringing that vision to life. We are proud to welcome PSECU and look forward to building the next era of banking together." Candescent and PSECU will begin joint planning and implementation as part of the multi-year transformation. The organizations will work closely throughout the journey to align technology, data and the member experience with PSECU's strategy and growth ambitions. Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels and real-time intelligence to deliver differentiated experiences, accelerate growth and deepen customer and member relationships across account opening, consumer and business banking, and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. For more information, visit www.candescent.com. Opened in 1934, PSECU was founded by 22 ordinary people who pooled $90 and made an extraordinary commitment to each other: To create a financial institution where collective resources benefit all members. Today, PSECU continues that legacy as Pennsylvania's digital- first credit union, with over $9 billion in assets, an economic impact of over $790 million, more than 545,000 members, and a convenient anytime, anywhere banking model. For more information about PSECU, visit psecu.com. PSECU has been recognized as an Editor's Best Credit Union in PA by CardRates.com, a Best Bank by Money.com, one of America's Best Regional Credit Unions by Newsweek, a Best-in-Class Employer by Gallagher, and Forbes' Best-In-State Credit Unions. Media Contact:
Fidelity Bank has launched a new digital account opening system powered by Candescent's Terafina platform. The $1.2 billion-asset Louisiana community bank serves approximately 33,000 customers across 18 branches. The new system allows customers to complete the entire account opening process, from selection through funding, in a single session online or in branch. This replaces a previous manual, form-driven process that often resulted in incomplete applications. The platform supports both consumer and business account opening. Customers can now open accounts at any time without restarting if interrupted. Terafina's API-first architecture includes over 110 pre-built connectors, allowing Fidelity Bank to add products and integrations as needed. The launch supports Fidelity Bank's strategy to expand its digital presence whilst improving branch efficiency. Candescent serves over 1,300 banks and credit unions representing more than 30 million registered users.
Candescent, a banking technology provider, has expanded its partnership with Google Cloud to integrate AI capabilities across its platform. The Atlanta-based company serves over 1,300 banks and credit unions and will use Google's Gemini models and the Gemini Enterprise Agent Platform to deliver more intelligent banking experiences. The collaboration will enable Gemini-powered features across Candescent's platform, including context-aware experiences for customers, AI-assisted workflows for bankers, and natural-language insights. Candescent's cloud-native platform runs on Google Cloud infrastructure. The partnership aims to help community and regional financial institutions deploy AI safely and at scale, moving beyond disconnected pilots to production use. First capabilities are expected to become available to select clients in the second half of 2026, with additional features planned throughout 2027.
Candescent positioned as a SPARK Leader and the Only Emerging Innovator in the QKS Group SPARK Matrix(TM): Digital Banking Platform, 2026. ACCESS Newswire 16 Jul 2026, 21:21 GMT+10 Candescent's Recognition as the Category's Only Emerging Innovator Validates its Intelligent Banking Strategy and Signals Where the Market is Heading ATLANTA, GA / ACCESS Newswire / July 16, 2026 / Candescent, defining the era of Intelligent Banking for banks and credit unions, today announced it has been named a SPARK Leader and the only provider recognized as an Emerging Innovator in the QKS Group SPARK Matrix(TM): Digital Banking Platform, 2026. The recognition affirms Candescent's innovation momentum as the company leads the shift to Intelligent Banking. The QKS Group SPARK Matrix(TM) provides a comprehensive, research-based evaluation of digital banking platform providers, giving financial institutions a clear view of vendor capabilities, competitive position, and market direction. Placement as a SPARK Leader recognizes Candescent's standing among the top providers in the digital banking platform market, while its distinction as the only Emerging Innovator highlights the company's differentiated trajectory and its role in advancing the category. For more than a decade, the industry's focus has been making banking digital. Candescent is defining and driving what comes next: Intelligent Banking, where unified experiences and AI-powered, real-time intelligence move customers and members from access to understanding, helping them know not just what happened, but what to do next. That vision took center stage at AXIS 2026, Candescent's premier client and partner conference, where the company unveiled a coordinated wave of innovation across its Intelligent Banking Platform. Announcements included Votiv, a reimagined mobile experience built on proactive intelligence; Votiv for Business, a connected operating platform unifying onboarding, payments, servicing, and intelligence for businesses of every size; the Candescent Marketplace; and Forge, the company's developer experience platform. Together, these launches bring Intelligent Banking to life across consumer banking, business banking, and the partner and developer ecosystem, making clear that the era of Intelligent Banking is not coming - it is here. 'Candescent has moved quickly to differentiate itself in the digital banking platform market with a cohesive Intelligent Banking strategy, strong technology foundation, and clear product roadmap,' said Akhilesh Vundavalli, Principal Analyst at QKS Group. 'Its recognition as both a SPARK Leader and the only Emerging Innovator reflects the company's momentum in advancing more intelligent, connected, and extensible banking experiences for financial institutions.' 'The industry spent well over a decade making banking digital. Our focus now is making it intelligent,' said Jason Edelboim, CEO of Candescent. 'Being named a SPARK Leader and the only Emerging Innovator reflects the progress we are driving. We are bringing our technology, teams, and clients together around a unified platform with real-time intelligence embedded across the experiences banks and credit unions rely on every day. This recognition reinforces the direction we are leading, in partnership with our clients, as we shape where banking goes next.' The SPARK Matrix recognition follows Candescent's recent naming as a Leader in the IDC MarketScape: North America Retail Digital Banking Solutions 2025-2026 Vendor Assessment. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. This continued recognition highlights both the company's established market position and the innovation trajectory of its Intelligent Banking Platform. By leading the shift to Intelligent Banking, Candescent is helping financial institutions create lasting value through smarter ecosystems, deeper customer insight, and experiences that strengthen every relationship. About Candescent Candescent is defining the era of Intelligent Banking for banks and credit unions. Through its cloud-native Intelligent Banking Platform, Candescent enables institutions to unify data, channels, and real-time intelligence to deliver differentiated experiences, accelerate growth, and deepen customer and member relationships across account opening, consumer and business banking, and digital and branch experiences. Candescent serves more than 1,300 banks and credit unions representing more than 30 million registered users. For more information, visit www.candescent.com. About QKS Group QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Its portfolio spans the flagship SPARK Matrix(TM) evaluation framework, SPARK Plus(TM) analyst advisory platform, QKS Intelligence(TM) for market and competitive tracking, and QKS Community(TM) for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS's closed-loop research methodology - integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence. Media contact:
Candescent taps former iCIMS CEO to drive AI banking evolution. By PYMNTS | June 23, 2026 Candescent has named former iCIMS CEO Jason Edelboim as CEO, succeeding Brendan Tansill, who will step down to pursue other endeavors. Edelboim, who has built and scaled artificial intelligence-powered software business, will accelerate innovation across the Candescent Intelligent Banking Platform, which is used by more than 1,300 banks and credit unions, the company said in a Monday (June 22) press release. "Jason is the right leader at the right moment," Ramzi Musallam, CEO and managing partner of Veritas Capital, parent company of Candescent, said in the release. "Candescent has established itself as the leader in Intelligent Banking, and Jason's proven ability to scale enterprise software and AI-enabled platforms positions the company to extend that lead." At iCIMS, Edelboim led the company's transformation into an AI platform for talent acquisition. Before that, he served as president and chief operating officer of Dataminr, an AI platform for real-time event, threat and risk intelligence, according to the release. "Banking is moving from digital to intelligent, and Candescent is at the forefront of this shift," Edelboim said in the release. "The winners will be the institutions, and the platforms, that move with speed, trust and intelligence. I joined Candescent because it has the platform, scale and conviction to define this next era for banks and credit unions." Candescent was the digital banking unit of NCR Voyix until it was sold to Veritas Capital in September 2024, became a privately owned company and rebranded as Candescent. Tansill became CEO of Candescent at that time after serving as president, digital banking at NCR Voyix from January 2024 through September 2024, according to his LinkedIn profile. During April, Candescent launched an all-new mobile banking experience called Votiv, added new Intelligent Business Banking capabilities to the Candescent Intelligent Banking Platform, introduced new capabilities to its curated FinTech ecosystem called Candescent Marketplace, and launched a developer experience called Forge that helps financial institutions and FinTech partners build and scale on the Candescent Intelligent Banking Platform. When announcing the launch of Forge, Candescent Vice President of Developer Experience Kranti Talluri said: "Over time, we believe building on the platform should help developers move from idea to working capability as naturally as they describe what they want to create."