Manager, Project Manager

Manager, Project Manager

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

This role sits within the Experience Design (XD) Top of House Chief of Staff organization, serving as the cultural backbone and operational engine for XD. We partner directly with senior Design leadership, Tower Chiefs of Staff, Human Resource Business Partners, and enterprise partners to execute excellent operational strategy, governance, business continuity, and associate engagement.

We are seeking a Manager, Project Manager to join our team as a culture driver and operational orchestrator. In this role, you will help bring XD’s Associate Engagement strategy to life, driving associate engagement, connectivity, and culture across our organization. You will design and execute high-impact culture programs, establish core engagement ceremonies, and translate qualitative and quantitative sentiment into well-managed actions. This role requires a self-starter who thrives in ambiguity, balances strategic thinking with tactical execution, and is passionate about championing the tech associate experience.

General Responsibilities:

• Program Portfolio Management: Strategically prioritize and manage a dedicated portfolio of high-visibility associate experience programs, defining success metrics and delivery milestones.
• Ad-hoc Programs: Seek to identify new opportunities to support XD’s overall associate experience; embracing ad-hoc programs, test & learn and fail-fast thinking.
• Initiative Scoping & Definition: Lead the initial scoping phase for new XD Associate engagement initiatives, developing detailed project charters, defining clear business cases, and identifying dependencies with ongoing programs.
• Relationship Management: Collaborate with Senior stakeholders to prioritize high-value associate engagement initiatives and deliver flawless execution. Influence senior leadership decisions and discussions through compelling presentations summarizing Associate experience.
• Well-Managed: Manage program budgets, partner with XD Chief of Staff team to develop initial program work plans and provide updates on project statuses in recurring forums.

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 5 years of Project Management experience

Preferred Qualifications:

• 6+ years of Project Management experience leading enterprise-wide associate engagement
• PMP, Lean, Agile, or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration-related support for this position (e.g., H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Manager, Project ManagementNew York, NY: $165,700 - $189,200 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).