Bilingual Insurance Agent - Inbound Sales
About the job
- A valid Property and Casualty insurance license is required.
- Bilingual ability is required.
- At least one year of experience selling auto and home insurance in a call center is required.
- Experience selling multiple carriers and multiple state coverages is required.
- Candidates must have a dedicated, distraction-free home workspace with a professional workspace or room and dedicated desk.
- Candidates must maintain reliable high-speed internet from a major internet service provider, with a wired connection (cable, fiber, or DSL) providing at least 25 Mbps download and 10 Mbps upload; 50 Mbps download and 25 Mbps upload or higher are recommended.
- Candidates must maintain availability during assigned work hours and adhere to schedules that may include evenings and Saturdays.
- Candidates must meet established productivity, quality, and performance standards.
- Candidates must be able to navigate multiple computer systems while actively engaged with customers.
- Handle an average of 150 inbound leads per month from motivated real-time car buyers without cold calling.
- Navigate multiple carrier systems while preparing personalized quotes and cross-selling.
- Provide advice and recommendations to customers and clients.
- Close sales at a strong conversion rate from the inbound lead flow.
- Follow up with warm leads to drive deals to completion.
- Deliver a strong customer experience at every customer touchpoint.
- Experience with AMS360, PL Rater, and/or other rating tools is preferred.
About the company
Polly bundles multiple types of insurance—auto, home, umbrella, boat, motorcycle, and RV—when customers buy a new car, to simplify and reduce insurance costs. It works through partnerships with car dealerships and a nationwide network of licensed agents who collect customer information, help select policies from carrier partners, and finalize a multi-policy purchase in one experience. The business earns commissions from insurance carriers for each policy sold, aligning incentives with selling bundled coverage. Polly differentiates itself by the point-of-sale bundling offered at dealerships, combined with a broad set of insurances and a nationwide agent network, rather than focusing on standalone policies. The company’s goal is to make the insurance buying process easier and more affordable for customers while enabling dealerships and carriers to increase cross-sell opportunities.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
George Local Municipality, South Africa
Founded
2015
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Simplify's Take
What believers are saying
- Polly's Q2 2026 report says savings offset 90% of average negative equity.
- Rick Gibbs became CEO in September 2026, signaling a product-focused reset.
- TruStage partnership added Payment Guard Advantage in August 2026, expanding monetization beyond auto coverage.
What critics are saying
- Dealership value depends on partner software access; Tekion or CDK changes can choke distribution.
- Polly's market weakens if carriers tighten appetite; quote availability dropped from 15% to 2%.
- Embedded auto insurance stays vulnerable to better-funded rivals like Matic, Goosehead, and Bindable.
What makes Polly unique
- Polly embeds insurance into dealership F&I workflows, not a standalone comparison site.
- Partnerships with Tekion, CDK Elead, CarNow, and JM&A widen dealer distribution.
- Q1 2026 reports quantify dealer lift: 22% higher F&I gross, $343 more per deal.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- Paid Vacation
- Paid Parental Leave
- 401(k) Company Match
- Life Insurance
- Disability Insurance
- Remote Work Options
- Commuter Benefits
- Paid Holidays