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W.W. Grainger

Industrial MRO supplier offering inventory management

Field Account Representative

Field SalesUpdated on Nov 14
Full-timeWausau, WI, USA$51.3k - $77k

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 1 year of sales experience is required.
  • Ability to travel and take occasional overnight trips, depending on the territory.
  • Ability to respond effectively to customer needs and ensure customer satisfaction and service quality.
  • Ability to influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
  • Ability to manage tasks and priorities through structured planning and execution.
  • Ability to convey information clearly and professionally in written and verbal formats.
  • Ability to initiate and complete assignments independently, with persistence and timely follow-through.
  • A valid driver's license is required.

Responsibilities

  • Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
  • Build and execute account plans focused on growing customers by building relationships, increasing the number of contacts, and effectively demonstrating product and service features and benefits.
  • Use technology and internal and external resources to plan and deliver relevant, timely, valuable customer meetings that build trust and grow sales.
  • Maintain an active pipeline, leverage opportunities to negotiate, and drive sales while balancing customer satisfaction with profitability.
  • Use the CRM system to prioritize leads, manage opportunities, and document account interactions to track progress and ensure timely follow-ups and deal closures.
  • Expand customer contacts to strengthen relationships and uncover additional business opportunities.
  • Use various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.
  • Manage an average portfolio of 85 existing medium-sized customers and understand their Maintenance, Repair, and Operations industry challenges.
  • Spend most working time within an assigned geography at customer sites, engaging in face-to-face interactions and identifying business opportunities for Grainger's offerings.

Desired Qualifications

  • An associate's degree is preferred.
  • A bachelor's degree or equivalent experience is preferred.

About the Company

W.W. Grainger

Industrial MRO supplier offering inventory management

Grainger provides maintenance, repair, and operating (MRO) products to businesses and institutions worldwide. Its two-pronged approach combines High-Touch Solutions with inventory management and technical support, and Endless Assortment through online marketplaces like Zoro and MonotaRO for a broad digital catalog. The company leverages a strong supply chain and e-commerce to stock and deliver safety, power tools, lighting, and other facility maintenance items to more than 4 million customers. Its aim is to help customers efficiently source and manage MRO needs at scale across industries including manufacturing, healthcare, and government.

Company size
10,001+
Company stage
IPO
Headquarters
Douglasville, GA
Founded
1927

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