Inactive
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W.W. Grainger

Industrial MRO supplier offering inventory management

Account Manager

Account ManagementPosted on Aug 19
Full-timeOttawa, ON, Canada

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 2 years of direct outside sales experience, or equivalent inside sales or marketing experience, is required.
  • Experience with sales forecasting, opportunity management, and customer planning is required.
  • Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue are required.
  • Ability to use a sales process to uncover customer objections or concerns and determine appropriate solutions is required.
  • Bilingualism in English and French is required for regular interaction with customers, stakeholders, and team members in both official languages.
  • Travel to each customer within the aligned market at least once per month, or more frequently when needed, is required.
  • The role may require attendance at customer sites and compliance with applicable health and safety requirements, including wearing personal protective equipment such as a hard hat and steel-toed safety boots, and meeting facial-hair requirements for close-fitted respiratory protection.
  • Some customer sites may require alcohol and drug screening for onsite contractors and vendors.

Responsibilities

  • Produce positive sales growth for a specific geography or vertical market, managing an average of 40–45 current accounts and an average of $2 million annually.
  • Use the Customer Relationship Management system, Salesforce, to perform daily business activities.
  • Understand customer goals and remain responsive to changing customer needs.
  • Demonstrate knowledge of market data and use available resources to respond quickly to new developments in customers’ businesses.
  • Oversee managed inventory support tasks to deepen customer understanding, increase contacts within customer groups, and improve sales results.
  • Provide solutions based on Grainger’s value proposition to grow profitable sales.
  • Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.

Desired Qualifications

  • A Bachelor's degree is preferred.

About the Company

W.W. Grainger

Industrial MRO supplier offering inventory management

Grainger provides maintenance, repair, and operating (MRO) products to businesses and institutions worldwide. Its two-pronged approach combines High-Touch Solutions with inventory management and technical support, and Endless Assortment through online marketplaces like Zoro and MonotaRO for a broad digital catalog. The company leverages a strong supply chain and e-commerce to stock and deliver safety, power tools, lighting, and other facility maintenance items to more than 4 million customers. Its aim is to help customers efficiently source and manage MRO needs at scale across industries including manufacturing, healthcare, and government.

Company size
10,001+
Company stage
IPO
Headquarters
Douglasville, GA
Founded
1927

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