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IVC Evidensia

Operates veterinary clinics and referral hospitals

Administrator - People Services

HR Operations & CoordinationPosted on Nov 9
Full-time£24k - £26k /yr

About the Job

Requirements

  • Previous administration experience, ideally in a busy office, shared services, customer service, or human resources environment.
  • Strong attention to detail and the ability to process information accurately while meeting competing deadlines.
  • Confidence using Microsoft Office applications, particularly Outlook, Word, and Excel.
  • Strong written and verbal communication skills with a professional, customer-focused approach.
  • Ability to work as part of a team while taking ownership of individual tasks.
  • Adaptability and resilience in managing changing priorities and workloads.
  • A proactive approach to learning and continuous improvement.

Responsibilities

  • Manage and prioritise queries received through the People Services shared inboxes.
  • Allocate work across the People Services Administration team in line with agreed processes.
  • Process colleague lifecycle changes, including personal detail updates, contractual amendments, and job changes, on people systems.
  • Liaise with managers and Talent Partners to resolve queries and provide administrative support.
  • Support the People Services Advisor and Administration teams with administrative activities as required.
  • Assist with human resources reporting, data validation, and auditing activities to ensure data accuracy and compliance.
  • Build relationships with the talent team to support a positive candidate recruitment experience.
  • Share insights and opportunities for continuous improvement with the wider team.
  • Support onboarding of new starters, including producing and issuing employment contracts.

Desired Qualifications

  • CIPD Level 3 or working toward a qualification.
  • Experience working within a human resources, People Services, recruitment, or shared services environment.
  • Experience using human resources systems such as Dayforce, Lever, or similar platforms.
  • Experience working with confidential and sensitive information.

About the Company

IVC Evidensia

Operates veterinary clinics and referral hospitals

IVC Evidensia runs a large network of veterinary clinics, hospitals, and after-hours centers across Europe and North America, providing care to pets. It makes money from services at its 2,500+ locations and from its online Pet Drugs Online pharmacy. The company grows by acquiring existing practices and integrating them into a centralized network while letting clinics keep clinical freedom and access centralized support like procurement, administration, and staff development. Its goal is to expand its geographic reach, consolidate the fragmented veterinary market, maintain high clinical standards, and support its teams through programs such as Positive Pawprint and employee recognition.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$463.9M
Headquarters
Bristol, United Kingdom
Founded
2011

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