Collections & New Accounts Specialist

Based in the Sun Day Red office in San Clemente, the Specialist Collections and New Accounts serves as a key partner in supporting Sun Day Red's growth through customer onboarding, credit administration, and customer master data governance. This role is responsible for ensuring domestic and international customer accounts are established and maintained in alignment with company policies, compliance requirements, and credit standards. Working cross-functionally with Sales, Finance, Tax, Customer Service, and Supply Chain, the Specialist drives operational excellence, mitigates risk, and supports a seamless customer experience.

Essential Functions and Key Responsibilities:

• Manage the onboarding and setup of domestic and international customers, distributors, and business partners.
• Maintain customer master data and account information within ERP and related business systems.
• Review customer applications, financial information, trade references, and credit reports to support credit decisions and risk management.
• Support international account administration, compliance requirements, and credit reviews.
• Verify tax, resale, and regulatory documentation to ensure compliance and data integrity.
• Prepare and maintain reporting related to customer onboarding, credit administration, and operational performance.
• Drive process improvements that enhance efficiency, accuracy, and scalability.

Knowledge and Skills Requirements:

• Knowledge of commercial credit principles, customer onboarding, and risk assessment.
• Strong analytical, organizational, and problem-solving skills.
• Excellent attention to detail and commitment to accuracy.
• Proficiency in Microsoft Excel and business systems.
• Strong written and verbal communication skills.
• Ability to collaborate effectively across multiple departments.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Education, Work Experience, and Professional Certifications:

• 3+ years of experience in credit, customer onboarding, customer master data management, or financial operations.
• Bachelor's degree in Finance, Accounting, Business Administration, or related field a plus.
• Experience supporting international customers and distributors preferred.
• Experience with ERP systems, Avalara, and credit reporting tools preferred.

Work Environment / Physical Requirements:

• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Travel to TaylorMade office required as needed.

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected hourly base pay range for this position is $27.00 - $29.00. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

#LI-ZH1

#LI-onsite

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.