Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Duty Technician

Building & Property MaintenanceConfirmed live in the last 24 hours

Full-timeMacaoNo salary listedIn-person

About the Job

Requirements

Familiarity with the technical details of all plant and services relating to the hotel.
Maintain clean, neat, and tidy personal presentation.
Be courteous, professional, and service-oriented when dealing with guests and colleagues.

Responsibilities

Maintain, repair, check, and record equipment, including guest facilities, plant rooms, electrical low-voltage panels and switchboards, lighting systems, audiovisual systems, fire systems, kitchen equipment, controls, motors and pumps, guest room fit-out, plumbing and drainage, and heating, ventilation, and air-conditioning systems.
Maintain updated equipment records in the computerized maintenance management system and ensure equipment is marked accordingly.
Carry out preventive maintenance work orders and enter completed tasks into the records.
Report required corrective work orders to the Electrical Foreman or related supervisors.
Follow up on pending preventive and corrective work orders with the concerned supervisors.
Coordinate closely with the Electrical Foreman to ensure the preventive maintenance program operates with minimum interference to building occupants.
Contribute ideas to find solutions for daily operational issues within the Engineering Department.
Notify the Duty Engineer of irregularities in plant and equipment or abuse of engineering equipment by other hotel staff.
Maintain the proper and safe condition of all plant, plant rooms, equipment, and work areas.
Work closely with the Duty Engineer to maintain high standards for rooms and related engineering systems.
Assist guests and colleagues when appropriate.
Undertake specific duties and projects when assigned.
Attend and actively participate in training programs.
Assist Engineering colleagues with technical advice and ensure standards are met.
Maintain the hotel's quality experience standards throughout the shift.
Perform other reasonable duties as required by the Director of Engineering.

Maintain, Repair, Check and Record equipment such as (but not limited to):

Guest Facilities
Plant Rooms
Electrical LV Panels and Switchboards
Lighting System
AV System
Fire System
Kitchen Equipment
Controls
Motors & Pumps
Guest Room Fit Out
Plumbing/Drainage
HVAC system

Ensures that updated records are maintained for all equipment in the Computerized Maintenance Management System and that the equipment is marked accordingly.
Carry out preventive maintenance work orders and ensures that completed tasks are entered in to the records.
Report to Electrical Foreman or related Supervisors if corrective work orders as required.
Follows up on pending preventive and corrective work orders with the concerned Supervisors.
Coordinates closely with the Electrical Foreman to ensure that the preventive maintenance program is working with a minimum interference to all occupants of the building.
Contributes with ideas in finding solutions for daily operational issues within the complete Engineering Department.

Notifies the Duty Engineer of any irregularities to plant and equipment or abuse of engineering equipment by other Hotel staff.

Maintains proper and safe condition of all Plant, Plant Rooms, Equipment and Work areas.
Work closely with Duty Engineer in order to maintain highest standards to the room and related engineering systems
Personal presentation will be clean, neat and tidy at all times.
Being courteous, professional and service orientated when dealing with Guest and colleagues.
Assists Guests and colleagues when appropriate.
Undertakes specific duties and projects when assigned.
Supports and attend actively all Training Programs.
Familiarizes him-/herself with the technical details of all Plant and Services relating to the Hotel.
Assists Engineering colleagues with technical advice and ensure standards are met at all times.
Ensures that Legendary Quality Experience Standards are fully maintained throughout his/her shift and exceed our guests' expectations.
Performs any other reasonable duties as required by the Director of Engineering

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size: 10,001+
Company stage: IPO
Headquarters: Hong Kong
Founded: 1963

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