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Fanatics

China-based licensed sports merchandise retailer

Manager – HR Compliance Programs & Operations

HR Generalist & Employee RelationsUpdated on Nov 12
Full-timeNew York, NY, USA$130k - $150k

About the Job

Requirements

  • A bachelor's degree in HR, business, or a related field is required.
  • At least 5 years of experience in HR compliance, employee relations, background screening, or HR operations is required.
  • Strong knowledge of U.S. employment laws and background check regulations, including the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity Commission (EEOC) requirements, and ban-the-box laws, is required.
  • Experience managing third-party background screening vendors is required.
  • Project management skills, including leading cross-functional initiatives from scoping through delivery, are required.
  • Experience documenting and improving processes, including standard operating procedures (SOPs), is required.
  • Ability to balance compliance requirements with business needs and influence senior leaders is required.
  • The role requires sound judgment and attention to detail.
  • The role requires the ability to work autonomously, prioritize a varied workload, and deliver to deadlines.
  • The role requires curiosity, creativity, and a resilient, positive approach to change.
  • The role requires relationship-building skills with diverse employee groups and senior executives.
  • The role requires the ability to influence without authority and strong organizational awareness.

Responsibilities

  • Lead the global background screening program by managing vendor relationships, designing screening packages, and establishing business processes and escalation procedures with each operating company in accordance with FCRA, EEOC, and state and local requirements.
  • Manage I-9 compliance and ongoing audit readiness.
  • Oversee employment law compliance across leaves, salary transparency, notice requirements, and recordkeeping, with timely policy and training updates.
  • Partner with Legal on domestic and international employment policies.
  • Support reviews of restrictive covenant agreements and offboarding protocols.
  • Work with Payroll and HR Operations on pay, tax, and reporting obligations.
  • Conduct internal audits and maintain accurate records to reduce risk.
  • Lead compliance process-improvement projects from scoping through adoption, including planning, managing risks and dependencies, and reporting status to leadership.
  • Document and standardize compliance processes, policies, and SOPs across operating companies, keeping them current and audit-ready.
  • Manage the document repository, including version control, retention, and archiving.
  • Build training and communications that drive adoption of new standards.
  • Gather feedback and drive adoption of new standards using training and communication materials.
  • Advise HR, Legal, Talent Acquisition, and business leaders by explaining complex rules in plain language.
  • Communicate changes in status, risks, and dependencies to impacted stakeholders.
  • Champion change and help embed compliance into the company's culture of fairness and integrity.

Desired Qualifications

  • An HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR; or a CPA, CIA, or PMP.
  • Experience with internal controls, audits, or risk assessment.
  • Change management training or experience, such as acquisition integration experience.
  • Experience in a multi-state or global organization.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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