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Altapointe Health Systems

Integrated behavioral health and primary care

Certified Medical Assistant - Pediatrics, Foley

Clinical Support & Patient AdministrationUpdated on Nov 14
Full-timeFoley, AL, USAIn-person

About the Job

Requirements

  • Possess current certification as a Certified Clinical Medical Assistant.
  • Be able to stand for long periods and continuously bend, stoop, kneel, crouch, reach, and lift at least 10 pounds.
  • Have visual acuity in at least one eye and manual dexterity.
  • Be able to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy despite frequent interruptions.
  • Attain within six months of employment general knowledge of nursing care; substance use disorders and psychiatric topics; medical terminology, especially terms associated with substance use disorders; psychopharmacology, especially medications for treatment of substance use disorders; safe medication administration practices, including intramuscular injection; crisis intervention for patients with substance use disorders; electronic health records; cultural diversity; trauma-informed care principles; basic clerical skills; standard office equipment including computers, photocopiers, and facsimile machines; and medical and behavioral health screening tools.
  • Maintain a current state license and meet renewal requirements, including continuing education units, and attend required in-services and workshops.

Responsibilities

  • Greet patients in a professional and welcoming manner.
  • Assist with patient assessment, including height and weight, vital signs, and current medications for the infoscriber.
  • Administer injections while observing the Six Rights of medication administration.
  • Communicate effectively with the physician or certified registered nurse practitioner regarding the consumer’s physical and mental condition.
  • Interface with the multidisciplinary team.
  • Report laboratory results to the physician or certified registered nurse practitioner.
  • Respond to patient phone calls in a timely and appropriate manner.
  • Call in prescriptions as directed by authorized prescribers and facilitate prior authorizations for prescriptions.
  • Update patient medical records as needed.
  • Assist in arranging hospital admissions and laboratory services.
  • Assist with collecting and preparing laboratory specimens as needed.
  • Assist in instructing patients about medication and special diets as needed.
  • Authorize prescription refills as directed.
  • Draw blood as directed.
  • Provide emergency care as needed, including cardiopulmonary resuscitation and MindSet, according to AltaPointe policies and procedures.
  • Recognize the elements of a crisis state and de-escalate or resolve the situation.
  • Demonstrate the application of medical assistant competencies.
  • Ensure all releases are obtained and scanned into P.O.S. timely and accurately.
  • Populate all fields related to the admission process in the Avatar system, including patient insurance and guarantor rankings.
  • Research patients with no insurance through Medicaid and Medicare eligibility sites.
  • Verify insurance eligibility and enter accurate information into Avatar.
  • Collect out-of-pocket costs, including copayments, deductibles, and coinsurance.
  • Balance the cash box or drawer daily and prepare deposits.
  • Make copies, fax documents, and perform other related clerical duties as needed.
  • Follow professional ethics and customer service guidelines when interacting with practice managers, certified registered nurse practitioners or physicians, team leaders, coworkers, and patients.
  • Depending on location, distribute prescriptions from the doctor, certified registered nurse practitioner, or physician assistant to consumers.
  • Depending on location, assist with patient assistance pharmacy forms, including communicating with consumers about proof of income.
  • Depending on location, complete admissions, discharges, and transfers as needed.
  • Depending on location, coordinate appropriate services for consumers in crisis.
  • Depending on location, distribute daily DSR reports.
  • Depending on location, provide relief for other staff members.
  • Coordinate and cooperate with organization personnel involved in the release of protected health information, following organizational policies, procedures, and legal requirements.
  • Seek clinical supervision and consultation as needed, accept and employ suggestions for improvement, and actively enhance clinical skills.
  • Document in a timely manner according to AltaPointe policy, completing applicable forms, notes, logs, and other written information promptly and accurately, updating it when appropriate, and ensuring it is legible.
  • Treat consumers with care, dignity, and compassion; respect privacy and confidentiality; remain pleasant and cooperative; assist consumers and visitors; and respond sensitively and calmly to individual needs and differences.
  • Participate actively in performance improvement activities and required AltaPointe committees.
  • Complete assigned tasks in a timely manner.
  • Access appropriate community resources according to consumer needs.
  • Follow AltaPointe policies and procedures.
  • Perform other duties as assigned.

About the Company

Altapointe Health Systems

Integrated behavioral health and primary care

AltaPointe Health Systems provides integrated behavioral health, primary care, and substance-use treatment across Alabama through hospitals, a crisis center, outpatient clinics, and Accordia Health (an FQHC). It operates with a team of 28 physicians and 16 extenders delivering medical care and coordinates services across multiple settings, also serving as the administration and faculty for the University of South Alabama College of Medicine, Department of Psychiatry. The organization stands out by matching a wide geographic reach and a fully integrated care model with an academic affiliation for psychiatry and medical education. Its goal is to improve access to comprehensive, integrated mental and physical health services for Alabama residents and to support medical education and psychiatric care through its partnerships.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Mobile, AL
Founded
Not listed

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