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Similarweb

Digital analytics platform for competitive insights

Deal Desk Manager

Sales OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 2 years of Deal Desk experience.
  • Salesforce experience is required.
  • A deep understanding of the sales deal cycle and the ability to navigate and progress long, complex sales cycles.
  • A strong understanding of licensing models, including term-based and subscription-based pricing.
  • Relevant SaaS experience.
  • Ability to work extended hours at the end of the month and end of the quarter.

Responsibilities

  • Serve as the go-to-market organization's trusted advisor and centralized primary source for quote-to-cash requests.
  • Act as the go-to-market organization's main point of contact, liaison, and advocate; manage internal disputes and coordinate cross-functional collaboration throughout the deal cycle with Legal, Finance, and other deal-closing stakeholders.
  • Stay trained and fluent in commercial policies, ensure deals comply, and escalate exceptions to the appropriate stakeholders.
  • Ensure data is consistent across signed contracts, Salesforce, and the subscription management and billing system when processing deals.
  • Assist Legal with reviewing and approving commercial or administrative redlines, and use the Legal-Deal Desk playbook and template language to customize non-standard contracts.
  • Maintain ongoing training and refresher sessions with go-to-market teams on best practices and procedures.
  • Identify process gaps and bottlenecks and provide solutions to improve processes and workflows.

Desired Qualifications

  • Experience with Salesforce CRM and case management.
  • Experience with CPQ (Configure, Price, Quote).
  • Experience with Zuora.

About the Company

Similarweb

Digital analytics platform for competitive insights

Similarweb provides a digital data platform that gives a complete view of online activity for customers, prospects, partners, and competitors. It collects and combines data from websites, apps, and other digital touchpoints to produce dashboards and reports that show metrics such as traffic, engagement, referrals, and market trends. Users access these insights through an analytics platform to understand digital performance and identify growth opportunities. Compared with competitors, Similarweb targets large brands with enterprise subscriptions and emphasizes a broad, cross-stakeholder view of digital activity, enabling benchmarking and competitive intelligence. The company’s goal is to help businesses make data-driven decisions that improve growth and profitability in the digital economy.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2007

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