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Coolblue

Online retailer of electronics and appliances

A-Teamer 2

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • Work and thinking level equivalent to vocational school.
  • A valid category B driver's license held for at least two years.
  • At least six months of experience as a Delivery Hero.
  • A minimum NPS score of 85.

Responsibilities

  • Ensure the safety of new Delivery Heroes and teach them proper lifting techniques.
  • Intervene when proper lifting techniques are not applied correctly.
  • Provide team leaders with information about how new Delivery Heroes work.
  • Suggest improvements to the onboarding process.
  • Share knowledge and experience with other Delivery Heroes.
  • Model strong delivery performance, Coolblue core values, customer focus, and professionalism.
  • Perform work in accordance with applicable house rules and health and safety requirements.
  • Continuously improve the operational delivery process.
  • Conduct and improve training with team leaders for new colleagues during onboarding and for experienced colleagues in advanced training.
  • Ensure quality is prioritized when hiring new drivers.
  • Share responsibility with recruiters and team leaders for selecting the right drivers.
  • Plan, coordinate, and organize training activities in collaboration with planners and team leaders.
  • Provide input to team leadership on delivery learning and development and contribute to developing new training.
  • Travel to other locations as needed to share knowledge.

About the Company

Coolblue

Online retailer of electronics and appliances

Coolblue is an online retailer in the Netherlands and Belgium that sells electronics, home appliances, and personal gadgets. It combines a large online platform with physical stores, so customers can choose products online or in person before buying. The product experience is supported by services such as installation, extended warranties, and business solutions, which add value beyond the initial sale. How it works: customers place orders online and can pick up or receive free next‑day delivery for orders placed before midnight, including Sundays, thanks to a strong logistics network; returns are simple and hassle-free. Coolblue differentiates itself through fast, reliable delivery, extensive customer service, clear product information, and a solid reputation backed by awards and positive reviews. The company aims to make buying electronics and home tech easy and convenient for both consumers and businesses, with a focus on good service, easy returns, and dependable delivery.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$264M
Headquarters
Rotterdam, Netherlands
Founded
1999

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