Field Manager
$50k - $60k/yr
Mid
Jackson, TN, USA
Remote
Grounds & LandscapingLandscaping & Grounds Maintenance
About the job
Requirements
- A high school diploma or GED is required.
- At least 2 years of experience in lawn care, landscaping, or chemical application is required.
- Knowledge of chemical lawn treatments, fertilizers, and proper safety procedures is required.
- A valid driver's license is required.
- Proficiency with Microsoft Office Suite or similar technology, scheduling software, and customer relationship management systems is required.
- Ability to obtain necessary state certifications for chemical application if not already certified is required.
- Ability to lift and carry up to 50 pounds regularly is required.
- Ability to work outdoors in varying weather conditions is required.
- Ability to operate lawn care equipment and safely handle chemical products is required.
Responsibilities
- Manage and support a team of up to 10 technicians to ensure high-quality service delivery, safety compliance, and customer satisfaction.
- Directly supervise and mentor up to 10 lawn care technicians, fostering a positive and productive work environment.
- Conduct daily check-ins, coordinate schedules, and ensure technicians have the necessary tools, materials, and safety gear.
- Monitor and evaluate technician performance, providing coaching, feedback, and support as needed.
- Ensure adherence to company standards and safety protocols, including proper chemical application and equipment use.
- Address operational issues promptly, including equipment maintenance, product usage, and scheduling conflicts.
- Collaborate with technicians to address customer concerns, resolve service issues, and ensure customer satisfaction.
- Conduct field quality-assurance checks to verify the effectiveness of treatments and services.
- Act as a liaison between customers and the branch, escalating issues when necessary.
- Conduct field audits to assess service quality, technician performance, and equipment usage.
- Serve as the primary escalation point for customer concerns and address issues promptly and professionally.
- Conduct on-site visits to inspect work quality, answer customer questions, and recommend additional services.
- Document customer feedback and use it to improve service delivery.
- Enforce company safety protocols and ensure compliance with chemical handling and application guidelines.
- Support management with operational insights to improve processes and efficiency.
- Ensure the team adheres to local, state, and federal regulations regarding pesticide use, environmental protection, and worker safety.
- Conduct regular safety inspections and training sessions.
- Resolve field-level operational issues, including equipment malfunctions, customer concerns, and schedule adjustments.
- Manage maintenance and readiness of vehicles, equipment, and tools used by field technicians.
- Monitor chemical and supply inventory levels to ensure timely replenishment and adequate stock.
- Train technicians on safety procedures, equipment operation, chemical application, and customer service practices.
- Report equipment issues and coordinate repairs or replacements.
- Monitor field performance to ensure work is efficient and meets required standards.
- Report operational results and team performance to the lead service manager (OM/BM/GM).
- Maintain accurate records of technician certifications, safety meetings, and compliance audits.
Desired Qualifications
- At least 1 year of experience in a supervisory or leadership role is preferred.
About the company
Turf Masters Brands connects top North American lawn care providers, helping legacy brands grow by collaborating within a shared network. It partners with established lawn care brands to expand offerings beyond basic grass care while preserving each brand’s history. The company acts as an intermediary that aligns partner services, shares resources, and focuses on developing people as a core asset. Its goal is to grow more than just grass by building a scalable, people-centered ecosystem for lawn care brands.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Roswell, Georgia
Founded
2022
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Simplify's Take
What believers are saying
- Quality First expanded TMB's Orlando footprint on September 15, 2026, strengthening Florida density.
- The combined company serves nearly 400,000 residential customers, supporting predictable recurring revenue.
- Thirty-nine open jobs on September 16, 2026 signal continued hiring and local expansion.
What critics are saying
- A March 25, 2026 trade-secrets suit shows operating executives are already leaking know-how.
- Integration of 1,800 employees across 16 states and Canada strains service quality and retention.
- If acquisition flow slows, the roll-up model loses growth, leaving a bloated regional operator.
What makes Turf Masters Brands unique
- Wind Point united Turf Masters and ExperiGreen into a 400,000-customer platform on December 11, 2025.
- TMB sells recurring fertilization, weed control, aeration, tree care, and exterior pest services.
- Its acquisition machine absorbed Quality First on July 10, 2026, plus Toucan, Cardinal, and others.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Retirement Plan
- Unlimited Paid Time Off
- Paid Holidays