Tesla

Makes electric cars, robotaxis and grid batteries

Senior Software Applications Engineer

IT OperationsConfirmed live in the last 24 hours

Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

A degree in an Engineering field or equivalent experience is required.
Extensive experience in application support engineering within globally distributed enterprise-level systems is required.
The candidate must understand microservice architecture, integrated systems, application programming interface concepts, data integrations, and their dependencies.
Extensive working knowledge of SQL and relational database management systems is required.
Intermediate experience with Python, Go, or an equivalent software development language is required.
Two years of experience with messaging queues such as Kafka and RabbitMQ is required.
Two years of experience with monitoring tools such as Prometheus, Grafana, and Splunk, and with incident/defect management ticketing tools, is required.
The candidate must demonstrate interpersonal and organizational skills, the ability to manage multiple tasks simultaneously, and the ability to meet deadlines and commitments.

Responsibilities

Understand and own the end-to-end integration of the company's Software Application systems.
Collaborate with business operations, product owners, software engineers, quality assurance, and release teams to own cases from inception to deployment.
Work through tickets received from business users and external business partners in globally distributed locations.
Create workarounds for issues needing immediate solutions when a permanent resolution is not immediately available, and document troubleshooting guides.
Investigate root causes of system defects, including edge cases, rare situations, and hidden dependencies, to improve system resilience.
Develop automations and monitoring processes to optimize utilization of Software Application systems.
Provide improvement recommendations based on best practices, industry standards, and emerging trends to enhance system performance.
Act as incident commander during production-critical calls requiring coordination across cross-functional teams or with external business partners.
Work independently within a team in a globally distributed environment, continually learning and applying software best practices, tools, and technologies.

Category	Engineering & Information Technology
Location	Amsterdam, Noord-Holland
Requisition ID	278326
Type	Full-time

Job Description

<p>As a Senior Software Applications Engineer, you will focus on our Software Application systems intended for, but not limited to, the European market. This is a high-impact role in a fast-paced, global environment where your expertise drives operational excellence. You'll blend incident management, data analysis, and coding solutions to support our users, ensuring the successful implementation and management of services in production environments. Providing Applications support, you'll maintain high standards of quality, security, and compliance while tackling urgent changes with excellent problem-solving skills and business acumen. This position requires multitasking in a collaborative setting, mentoring and leading others, and contributing to continuous improvement.</p>

Job Responsibilities

Understand and own the end-to-end integration of Tesla's Software Application systems Collaborate with cross-functional teams, including business operations, product owners, software engineers, quality assurance, and release teams, to own cases from inception to deployment.
Work through tickets received from business users and external business partners of globally distributed locations
Create workarounds for issues that require immediate solutions if a permanent resolution is not immediately available, and document troubleshooting guides. Investigate root causes of system defects to drive continual improvement, demonstrating curiosity in uncovering edge cases, rare situations, and hidden dependencies for system’s resilience.
Develop automations and monitoring process to optimize utilization of Software Application systems. Provide improvement recommendations based on best practices, industry standards, and emerging trends to enhance system performance.
Work as an incident commander of production critical calls that require coordination between cross-functional teams or external business partners
Work independently within a team, taking an active approach in a globally distributed environment. Continually learn, apply software best practices, tools, and technologies

Job Requirements

Degree in an Engineering field or equivalent experience
Extensive years of Application support engineering experience working in a globally distributed enterprise level systems. Must be able to understand Microservice architecture, integrated systems, API concepts, Data integrations, and their dependencies.
Extensive years of strong working knowledge of SQL and relational database management system
Intermidate years of experience with Python, Go or any equivalent software development language
2 years of experience with messaging queues (e.g. Kafka and RabbitMQ)
2 years of experience with monitoring tools like Prometheus, Grafana, Splunk and Incident/Defect management ticketing tools
Strong interpersonal and organizational skills, demonstrated ability to manage multiple tasks simultaneously, demonstrated ability to meet deadlines and commitments

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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