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Salesforce

Builds cloud software for customer relationships

Account Solution Engineer

Pre-Sales Solution EngineeringPosted on Nov 12
Full-timeAustralian Capital Territory, Australia

About the Job

Requirements

  • Excellent verbal and written communication skills focused on capturing requirements and use cases, developing a solution, and articulating business value.
  • Outstanding presentation and demonstration skills focused on storytelling.
  • Ability to work as part of a team to solve business and technical problems.
  • Experience working across a range of industries and understanding the current landscape, typical challenges, and opportunities.
  • Australian citizenship is required, and a security clearance will be required.

Responsibilities

  • Work with government and higher education organisations to understand their challenges and goals through focused discovery sessions and workshops.
  • Build and present customised product demonstrations.
  • Present and articulate the business value of proposed solutions to business managers and executives.
  • Work collaboratively as part of a team and contribute by learning and sharing new knowledge.
  • Manage multiple customer engagements concurrently.
  • Be self-motivated, flexible, and proactive.
  • Travel occasionally as required.

Desired Qualifications

  • Experience in a comparable pre-sales position.
  • Experience with federal organisations.
  • Experience with integration and/or data solutions.
  • Business analysis and business case/return on investment construction.
  • A Computer Science degree or related degree.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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