VP of Product

VP of Product

EatClub · Sydney, Australia (Hybrid) · Full-time · Posted 2026-11-12

Workplace: hybrid

Department: Product & Tech

Description

About EatClub 

At EatClub, we believe restaurants and bars are the beating heart of every city’s culture. Whether it's discovering a hidden gem, grabbing a late-night takeaway, or meeting friends for a drink, our mission is simple: help the hospitality industry thrive through smart, powerful tech.

Our platform helps over 4 million customers discover top restaurants and access real-time deals that save them up to 50% off the bill. We empower more than 8,000 venues to fill empty tables, increase foot traffic, and maximise revenue.

Recently ranked #11 on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team. Initially co-founded by Marco Pierre White and leaders in the food tech scene, we’re now a 200+ person scaleup that’s growing fast and making waves in the industry.

Why You’ll Love Working With Us

• Be part of an innovative company shaping the future of dining
• Autonomy, flexibility, high-performing, and a collaborative culture
• A passionate team who values creativity, hustle and results
• Access to some of the best restaurants and hospitality leaders in the industry
• Staff discounts and dining vouchers to enjoy through EatClub

A Day-in-a-Life of our VP of Product

As our VP of Product, you lead EatClub’s product management team: eight product managers working across our consumer app, loyalty and partner programs, venue tools, partner intelligence and the platforms that connect them, in Australia, the UK and New Zealand. Your job is to turn executive direction into coordinated, accountable product delivery, and to shape it with evidence along the way. You run the product function day to day: priorities across streams, the goals the teams sign up to, the dependencies between them, and the follow-through. You coach a team of senior PMs operating with a high level of agency and you are responsible for their interconnectedness. You are the person in the room who knows the numbers and the product strategy well enough to argue both sides of a product question, including with the founder. This is a hands-on leadership role, close to the PMs, the data and the work. 

On any given week, you will be:

• Running the product function’s operating rhythm: planning, prioritisation across streams, team goals and reviews, so that commitments are visible, owned and delivered
• Coaching and developing a strong, senior PM team, and tailoring how you support each of them across very different product domains
• Orchestrating dependencies between product streams, and between product, engineering and design, especially where several teams touch the same platform. You will also account for the inputs from stakeholders in commercial, marketing, finance, legal and ELT.
• Translating direction from the CEO and CPTO into clear product intent the teams can build against, and challenging it with evidence when the data points elsewhere
• Acting as the independent cross-check on product analysis: reading the numbers yourself, asking the uncomfortable question, and making sure decisions rest on evidence
• Partnering with our Director of Engineering and Head of Design as a leadership trio over how we build
• Using AI tools hands-on in your own work, and raising the bar for how the product team uses them
• Representing product in the Product & Technology leadership team and with our commercial leaders

Projects you’ll be working on at EatClub...

Sample initiatives you may lead:

• Establishing the product operating model: how eight PMs across consumer, loyalty, enterprise, partner intelligence and venue products plan, prioritise, measure and report as one function
• Shaping a coherent customer experience across the app, loyalty and partner programs, rather than a collection of features
• Shaping a coherent venue experience as they manage offers, intelligence, bookings and rostering
• Taking our product to multiple markets, with Australia, the UK and New Zealand treated as first-class
• Coordinating product work across major loyalty partner programs, from launch to scale
• Evolving how product and engineering build together with AI, alongside the Director of Engineering and Head of Design

You have….

• Ten or more years in product, including several years leading product managers as their people leader (Head of, Director or VP level)
• A track record of running the execution of a product function: goals, prioritisation and roadmaps across multiple teams, with real accountability and minimal ceremony
• Experience in a marketplace or B2B2C business, where consumers and businesses both have to win
• Data fluency in a product context: you read dashboards, funnels and experiments yourself, you set up the right measures, and you can take apart an analysis and argue the other side. You do not need to be a data scientist
• A record of coaching senior PMs and developing them into leaders
• Hands-on experience using AI tools in product work, and judgement about where they help and where they mislead
• Credibility with a founder CEO and an executive team: you can represent product, push back with evidence and hold a line
• A delivery record: products you have shipped to customers at scale, not only advised on

It would be extra awesome if you also had…

• Experience in hospitality, food, payments, fintech or loyalty
• Scar tissue from a scaleup that moved from a feature factory to an outcome-driven product organisation
• Experience taking a product across multiple countries or regions
• Experience working with large enterprise partners such as banks, airlines or loyalty programs
• Experience working alongside  strong design and engineering functions, and knowing how to get the best from them

You are…

• An operator. You get more satisfaction from things happening than from talking about them.
• Evidence-led. You hold opinions, numbers can change them, and you expect the same of everyone, including the founder.
• A coach, not a controller. Your PMs are senior. You make them better rather than directing their days.
• Comfortable with a founder who is deep in the product. You partner with that energy and give it structure, rather than competing with it or hiding from it. You’re able to synthesise the founder's insights and direction into deliverables that are tied to meaningful outcomes.
• Strategic at the level of the function. You shape the product roadmap and the strategy for your area without needing to own the company’s vision. It must be demonstrably connected to the vision.
• Calm under cross-team pressure. You see around corners and bring options and a recommendation, not just the problem.
• Curious about AI as a practitioner, not a spectator.

If you do a good job…

• The product team runs on a clear cadence. Commitments are visible, owned and delivered, and nothing falls between priority cycles.
• Our PMs are growing, with a clear path and a leader they would choose to follow.
• Dependencies between product streams are managed before they become incidents.
• The CEO and CPTO trust the function’s analysis and the direction it recommends, including when it disagrees with them.
• The CPTO is out of the day-to-day of product management, and the function is stronger for it.

Maybe this role is not for you if….

• You want to own the company vision as a CPO. Direction here is set with the CEO and CPTO in consultation with the VP and the Product team.
• You lead through process and ceremony rather than judgement. We want minimal process with real accountability.
• You prefer advising on product to delivering it.
• You are a strong individual contributor who has not yet led product managers. This role is first and foremost people leadership.
• You need the AI conversation to stay theoretical.

If you’re curious about what we’re building, you’re welcome to explore EatClub ahead of your interview. First-time users who choose to give it a try can use the code "ECAPPLY5" for an optional $5 voucher to test the experience. This is entirely voluntary and has no impact on your application or interview process.

One last note: even if you feel that you don’t meet all the criteria above, we encourage you to apply. Past work experience is not the only indicator of future success, and we are on the look out for hungry talent who wants to grow with us. So if you want to be a part of something remarkable, then we’re excited to hear from you.

Apply

Apply at EatClub

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