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Fielmann

Sells eyewear and hearing care through stores

Head of Product Management - Omnichannel

Product ManagementConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listed

About the Job

Requirements

  • You have a completed degree in E-Commerce, Industrial Engineering, Business Informatics, Business Administration, or an equivalent qualification.
  • You have at least 8–10 years of professional experience in a digital or E-Commerce environment.
  • You have experience with functional and disciplinary leadership of product teams.
  • You know international E-Commerce setups, such as multiple markets, cross-country or cross-region rollouts, international platforms, or omnichannel structures.
  • You have a sound professional and process understanding of information technology systems, platforms, and processes in the online environment.
  • You have experience designing, managing, and supporting complex digital products and end-to-end processes.
  • You have experience with artificial intelligence in an E-Commerce or digital context.
  • You think analytically and entrepreneurially, communicate clearly, and are willing to take responsibility.

Responsibilities

  • You determine the long-term strategic direction of the Online Technologies area and its associated products, platforms, and initiatives in the E-Commerce and digital environment.
  • You develop roadmaps and requirements and ensure they are aligned with company objectives and the online business.
  • You lead the product teams in the online environment functionally and disciplinarily, and provide target visions, priorities, and guardrails.
  • You manage collaboration with relevant stakeholders such as E-Commerce, Marketing, Digital Experience, Information Technology, and Finance, including across countries and regions.
  • You ensure that Online Technologies are seamlessly integrated into omnichannel processes and support an end-to-end customer journey.
  • You plan the budget and resources for your area and ensure governance and delivery capability in coordination with the development function.
  • You monitor market trends, artificial intelligence developments, and best practices in the international E-Commerce and digital environment.
  • You provide functional and strategic impetus for developing online sales and the targeted use of artificial intelligence in products and processes.

About the Company

Fielmann

Sells eyewear and hearing care through stores

Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Hamburg, Germany
Founded
1972

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