F

Fielmann

Sells eyewear and hearing care through stores

Head of Product Management - Omnichannel

Full-Time
No salary listed
Senior, Expert
Bachelor's
Hamburg, Germany
HybridUp to 60% remote work per month is available by team agreement.
ProductProduct Management

About the job

Requirements
  • You have a completed degree in E-Commerce, Industrial Engineering, Business Informatics, Business Administration, or an equivalent qualification.
  • You have at least 8–10 years of professional experience in a digital or E-Commerce environment.
  • You have experience with functional and disciplinary leadership of product teams.
  • You know international E-Commerce setups, such as multiple markets, cross-country or cross-region rollouts, international platforms, or omnichannel structures.
  • You have a sound professional and process understanding of information technology systems, platforms, and processes in the online environment.
  • You have experience designing, managing, and supporting complex digital products and end-to-end processes.
  • You have experience with artificial intelligence in an E-Commerce or digital context.
  • You think analytically and entrepreneurially, communicate clearly, and are willing to take responsibility.
Responsibilities
  • You determine the long-term strategic direction of the Online Technologies area and its associated products, platforms, and initiatives in the E-Commerce and digital environment.
  • You develop roadmaps and requirements and ensure they are aligned with company objectives and the online business.
  • You lead the product teams in the online environment functionally and disciplinarily, and provide target visions, priorities, and guardrails.
  • You manage collaboration with relevant stakeholders such as E-Commerce, Marketing, Digital Experience, Information Technology, and Finance, including across countries and regions.
  • You ensure that Online Technologies are seamlessly integrated into omnichannel processes and support an end-to-end customer journey.
  • You plan the budget and resources for your area and ensure governance and delivery capability in coordination with the development function.
  • You monitor market trends, artificial intelligence developments, and best practices in the international E-Commerce and digital environment.
  • You provide functional and strategic impetus for developing online sales and the targeted use of artificial intelligence in products and processes.

About the company

Fielmann sells prescription glasses, sunglasses, contact lenses and hearing aids through stores and online shops, alongside primary eye-care services. Its network spans Europe and the United States under the Fielmann name and brands including Shopko Optical, SVS Vision and Optika Claus. The group designs and manufactures optical products, fits prescription lenses for customers and combines hearing-aid services with optical retail. Customers pay for products and care through direct sales, and in-house production helps remove intermediaries. Fielmann began when Guenther Fielmann opened his first optical store in Cuxhaven in 1972; the family-controlled listed group is headquartered in Hamburg, Germany.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Hamburg, Germany

Founded

1972

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Simplify's Take

What believers are saying

  • A store opening adds management work: Fielmann advertised Roth branch and technical operations manager roles in October 2026.
  • German hiring accelerated: Fielmann's optician and audiologist hires doubled year over year through June 2026.
  • German benefits include extra pay: Fielmann lists a 13th-month salary and EUR 1,080 annual staff-and-family product allowance.

What critics are saying

  • Germany concentrates sales exposure: Fielmann's August 2026 growth outlook fell to 2%-5%; Germany accounts for 60% of sales.
  • US earnings weakened during investment: Fielmann's adjusted EBITDA margin fell from 14.9% to 12.5% through June 2026.
  • Finance teams faced restructuring: Fielmann recorded finance-division severance costs through June 2026.

What makes Fielmann unique

  • Training has a dedicated home: over 7,000 opticians and acousticians attend Fielmann's Ploen Castle academy annually.
  • Insurance glasses gained more choice: Fielmann replaced eight standard frames with 90 free styles in 1981.
  • Retail connects with online shopping: Fielmann's Hamburg flagship combines digital technology and exclusive brands across 1,400 square meters.

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