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Ninja Van

Tech-enabled logistics with real-time parcel tracking

Operations & Control Tower Intern

Logistics & TransportationConfirmed live in the last 24 hours
InternshipSubang Jaya, Selangor, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Currently pursuing or recently completed a Diploma or Degree in Business Administration, Supply Chain / Logistics, Operations Management, Information Systems / Data Analytics, or a related field.
  • Proficient in Google Sheets and Microsoft Excel.
  • Comfortable working with data, reports, and dashboards.
  • Able to follow processes with attention to detail.
  • Good communication and coordination skills.

Responsibilities

  • Support daily operational administrative tasks and documentation.
  • Maintain and update operational trackers, reports, and dashboards.
  • Ensure data accuracy across Google Sheets and Microsoft Excel.
  • Assist with order processing, status updates, and exception tracking.
  • Support process documentation and continuous improvement initiatives.
  • Monitor order flow, fulfilment, and delivery status.
  • Track service-level agreement performance, missed cases, and pending breach risks.
  • Identify operational exceptions and escalate issues promptly.
  • Support daily control tower reporting and performance summaries.
  • Assist in coordination between operations, warehouse, and transport teams.
  • Perform data validation and basic analysis for reporting.
  • Prepare ad-hoc reports as required by the operations team.
  • Support audits, reconciliations, and operational reviews.
  • Assist with other operational tasks assigned by the supervisor.

Desired Qualifications

  • Willingness to learn and take ownership of tasks.

About the Company

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Ninja Van

Tech-enabled logistics with real-time parcel tracking

Ninja Van provides delivery services in Southeast Asia using a tech-enabled logistics platform. It serves businesses (like e-commerce merchants and retailers) and individual customers, offering options such as real-time parcel tracking, delivery scheduling, and access to a broad network of drop-off and pick-up points. Pricing reflects parcel size and weight, distance, and adds revenue through services like cash on delivery. The technology behind Ninja Van supports scheduling, route optimization, and real-time visibility to customers. The company stands out by combining a scalable regional network with a customer-friendly digital experience, aimed at making deliveries easier and more reliable for ecommerce and everyday users. Its goal is to become a leading, dependable logistics provider in Southeast Asia by delivering consistent, convenient services.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.1B
Headquarters
Singapore, Singapore
Founded
2014

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