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Madison Reed

Ammonia-free, professional-grade at-home hair color

Shift Lead - Licensed Cosmetologist

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeArdmore, PA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state of application is required.
  • At least one year of experience as a colorist behind the chair in a salon environment is required.
  • At least one year of leadership experience in a customer-facing environment is required.
  • Effective communication, strong problem-solving and people skills in a fast-paced retail or salon environment are required.
  • Comfort operating point-of-sale systems is required.
  • Fluency in English is required.

Responsibilities

  • Demonstrate and continue developing leadership skills to provide a high-quality employee and guest experience aligned with company values.
  • Lead by example in sales and service behaviors during guest interactions and communications, including resolving guest service issues.
  • Support front-of-house and back-of-house operations as needed, follow company standard operating procedures, and assist guests with retail orders.
  • Provide consultations and all menu services, including shampooing and conditioning, styling such as blow drying, flat ironing and curling, and chemical services.
  • Step in as manager-on-duty to foster a positive and collaborative approach, valuing team members’ ideas and insights through ongoing coaching and feedback.
  • Contribute to monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Ensure the Hair Color Bar meets company standards for merchandising, inventory, and company asset security.
  • Demonstrate mastery of company systems, policies, processes, and procedures.
  • Coach and develop team members to support team culture, guest satisfaction, and Hair Color Bar performance by aligning individuals’ talents and abilities with relevant responsibilities.
  • Participate in ongoing training and stay up to date on company products and service offerings.
  • Support recruiting, interviewing, onboarding, performance management, coaching, talent development, and training of team members as needed by the Manager.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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