Transformation Lead

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Join the team shaping Humana’s future

Humana’s Transformation Office team is a high-performing team that works closely with senior leaders to help chart the course for the company’s future. Transformation is critical to our core strategy: delivering great healthcare to seniors, providing a differentiated healthcare experience, and growing our reach and impact with members and patients. As a member of the Transformation team, you will support the complex and coordinated effort required to execute the enterprise strategy: accelerating our long-term vision by identifying opportunities, designing solutions, and implementing initiatives to fundamentally change the member, patient, provider, and associate experiences.

Reports into the Director of Enterprise Transformation.

The Transformation Office is modeled after top-tier management consultancies. Team members work on fast-paced, high-visibility projects aligned with the enterprise’s most important transformation priorities. Every day in the role is different, but activities often include solving complex business problems, developing industry analyses, building financial and business cases, conducting quantitative and qualitative research, managing cross-functional workstreams, and synthesizing insights into executive-level recommendations.

Success in this role requires strategic thinking, strong analytical and problem-solving skills, comfort working in fast-paced and ambiguous environments, and the ability to translate complex information into compelling executive-level stories and presentations. Team members work across the enterprise and become trusted thought partners to senior leaders on critical strategic and operational priorities.

Key Responsibilities

• Lead one or more complex, cross-functional workstreams with limited support from team leadership.
• Apply structured, hypothesis-driven problem solving to complex strategic and operational challenges.
• Conduct quantitative and qualitative analyses and develop business cases and data-driven recommendations.
• Synthesize complex findings into clear, compelling executive-level stories and PowerPoint presentations.
• Quickly develop high-quality, data-backed deliverables with limited rework.
• Build trusted relationships with business partners and effectively influence stakeholders and senior leaders.
• Work effectively across the enterprise in fast-paced, ambiguous environments, adapting as priorities and business needs evolve.
• Demonstrate a growth mindset by actively seeking and applying coaching and feedback.

Use your skills to make an impact
 

Required Qualifications 

Bachelor’s degree with 5+ years of experience, or a Master’s degree (e.g., MBA, MHA, MPH, or equivalent) with 3+ years of experience in one or more of the following:

• Management consulting or strategy/operations consulting, with experience solving complex business problems and supporting enterprise-level strategic or operational initiatives; and/or
• Healthcare industry experience, preferably within a healthcare payer or health insurance environment, with experience in strategy, operations, analytics, or enterprise transformation.

Additional qualifications include

• Experience developing business recommendations through structured, hypothesis-driven problem solving and quantitative analysis.
• Strong analytical capabilities, including data interpretation, business case development, financial modeling, and research.
• Proven ability to lead complex, cross-functional or enterprise-level workstreams and influence stakeholders through data-driven recommendations.
• Strong executive storytelling and communication skills, including developing and presenting PowerPoint materials for senior leadership.
• Ability to thrive in fast-paced, ambiguous environments while balancing multiple priorities and producing high-quality work.

Preferred Qualifications

• Healthcare payer experience, including familiarity with health plan operations, business models, and/or economics.
• Experience in a top-tier management consulting environment or comparable strategy/operations consulting setting.
• Experience solving complex healthcare strategy, operations, cost, growth, or performance improvement challenges.
• Advanced degree such as an MBA, MHA, MPH, or related graduate degree.

​Location: Working locations are Louisville, KY and Arlington, VA (Washington, DC metro area). The Transformation team operates on a hybrid work arrangement (in office expectation of 3 days per week). Relocation assistance available. NYC Office will be considered, preferred is DC Metro and Louisville, KY.

Travel: Occasional travel to Humana's offices for training or meetings may be required. 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,700 - $174,200 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.