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Jefferson Health

Academic health system

Coordinator Patient Care Services RN

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeAbington Township, PA, USANo salary listedIn-person

About the Job

Requirements

  • A specialized diploma from an accredited school of nursing is required.
  • Three years of experience as a Registered Nurse in an acute care setting is required.
  • An active registered nurse license in the state of practice is required.
  • The role requires knowledge and ability in effective communication, including accurately transmitting, receiving, and interpreting information and partnering with patients and families.
  • The role requires knowledge of patient- and family-centered practice and the ability to convey respect and collaborate with patients, families, and designated care partners.
  • The role requires cultural awareness and the ability to connect respectfully with people from diverse backgrounds.
  • The role requires care coordination knowledge, including integrating medical, social, economic, and other multidisciplinary services for optimal patient care.
  • The role requires patient safety knowledge and the ability to take steps to reduce risks in healthcare environments.
  • The role requires knowledge of medications used to treat patients and the ability to apply that knowledge to medication administration and prescribing drugs for continuing treatment outside the hospital.
  • The role requires discharge planning knowledge and the ability to plan for patients’ post-discharge needs and arrange follow-up care.
  • The role requires knowledge of assessment tools, nursing diagnosis, and clinical judgment, including analyzing symptoms and identifying appropriate resolutions.
  • The role requires health information documentation knowledge, including recording medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.
  • The role requires the physical ability to lift and carry 40–50 pounds, push or pull patients and equipment, stand and walk frequently to continuously, and perform role-specific activities such as kneeling, bending, squatting, and CPR.

Responsibilities

  • Recognize patients and their families or designated care partners and provide safe, compassionate, coordinated care that respects personal preferences, priorities, needs, and cultural beliefs and values.
  • Communicate with and support interprofessional teams, services, patients, families, and designated care partners.
  • Serve as a clinical resource regarding policies and procedures, patient standards, performance improvement, and risk management issues.
  • Collaborate with medical staff to facilitate consistent interdisciplinary plans of care and quality patient care.
  • Assess patient needs and make care recommendations based on physical, psychosocial, and cultural needs, age, and functional status.
  • Facilitate patient throughput for admissions, transfers, and discharge on the designated unit; participate in plan-of-care rounds as applicable to service and unit protocols.
  • Provide timely Smart Square schedules and on-call schedules when applicable, and resolve customer and physician issues and complaints.
  • Monitor staff schedules to ensure adequate staffing for patient-care needs and quality standards; authorize overtime or scheduling changes to fill shifts when necessary.
  • Complete payroll in collaboration with the Nurse Manager and provide staffing volumes and adjustments in Smart Square to reflect changing staffing needs.
  • Collaborate with the Nurse Manager to evaluate, maintain, and improve patient-care team member performance.
  • Assist in implementing changes in clinical practice and evaluate nursing practice quality and effectiveness to ensure compliance with organization, department, and unit-specific goals.
  • Support nursing professional development, Magnet, and Shared Governance by participating in and mentoring colleagues on councils and the Clinical Ladder program.
  • Provide patient-care support when necessary.

Desired Qualifications

  • A Bachelor’s degree in Nursing (BSN), completion of a BSN, or an appropriate advanced degree within three years of hire is strongly preferred.
  • Certification in the relevant specialty is preferred; if required for a specific unit, certification must be obtained within six months of hire.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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