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Concentrix

Global BPO offering customer engagement services

Account Manager - Media Sector

Account ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listed

About the Job

Requirements

  • Graduation from a business or engineering grande école.
  • At least 3 years of experience in consulting or a commercial function.
  • Proficiency in upselling and cross-selling techniques.
  • Ability to manage budgets and track key performance indicators.
  • Bilingual proficiency in English and French.
  • Willingness to travel approximately 20% of the working time.
  • Interest in the media sector is appreciated.

Responsibilities

  • Collaborate closely with operational teams to become a trusted advisor.
  • Lead strategic client relationships by understanding client needs and proposing suitable solutions.
  • Identify and leverage upselling and cross-selling opportunities to grow revenue and retain clients.
  • Co-develop strategies with clients to address their future needs.
  • Track and analyze the financial performance of assigned projects.
  • Propose optimization plans to improve profitability while maintaining high service quality.

Desired Qualifications

  • Interest in the media sector.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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