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Iru

Apple device management and security platform

Manager – Solutions Engineering

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeMiami, FL, USA

About the Job

Requirements

  • Experience managing or leading Solutions Engineers or a technical, customer-facing team, with a record of developing people.
  • A strong Solutions Engineering background in presales, post-sales, or both, including sharp discovery, well-structured demos, value positioning, and competitive selling.
  • Knowledge of macOS and Windows device management, including Mobile Device Management or Unified Endpoint Management tools such as Jamf and Intune.
  • Working knowledge of Okta or Entra ID, SAML, OpenID Connect, SCIM, endpoint security, endpoint detection and response, and vulnerability management.
  • Hands-on technical depth to troubleshoot, review a proof of concept, and challenge a Solutions Engineer's approach; comfort with scripting and application programming interfaces.
  • Ability to coach experienced engineers and learn from them.
  • Ability to handle heavy customer calendars, context switching, quarter-end pushes, and ongoing product changes while demonstrating ownership and knowledge-sharing.

Responsibilities

  • Lead the Solutions Engineering team day to day, managing team cadence, coverage, and workload so each opportunity has appropriate Solutions Engineering support.
  • Listen to customer calls and provide actionable feedback on discovery, demonstrations, positioning, and objection handling; develop each Solutions Engineer with a growth path.
  • Join key opportunities and customer migrations, evaluate technical strategy, and help Account Executives and Solutions Engineers move evaluations to close and customers to go live.
  • Set and maintain a high technical standard for demonstrations, proofs of concept, and technical validation across Windows, macOS, endpoint security, identity, and compliance.
  • Keep the team informed about product releases, competitors, Android, identity, and compliance, and build repeatable assets to save time.
  • Help interview and hire Solutions Engineers and onboard new hires.
  • Coordinate with Sales, Product, and Marketing; relay field feedback to Product and communicate the team's strengths and needs to leadership.

Desired Qualifications

  • Experience building or scaling a Solutions Engineering team, including hiring and onboarding.
  • Experience with long, complex technical evaluations and larger deals.
  • Experience with Android Enterprise, Declarative Device Management, or Platform SSO.
  • Background in compliance automation or governance, risk, and compliance.

About the Company

Iru

Apple device management and security platform

Iru offers a unified platform for managing and securing Apple devices across a business, handling deployment, updates, vulnerability remediation, and policy enforcement. The product combines device management with security controls and includes a MigrationAgent to switch from legacy MDM with only a few clicks; support is provided by Mac-admin engineers 24/5. It differentiates itself by deep Apple ecosystem expertise and hands-on, accessible support, plus a migration flow that minimizes setup friction. The goal is to help organizations scale secure Apple device management, strengthening IT infrastructure and enabling growth.

Company size
51-200
Company stage
Series D
Total funding
$288.4M
Headquarters
Coral Gables, FL
Founded
2018

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