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OneSpaWorld

Outsourced maritime spa and wellness services

Massage Therapist

Massage & BodyworkUpdated on Nov 10
Full-timeMontville, CT, USAIn-person

About the Job

Requirements

  • Must have an applicable state license to perform services.
  • Must have received massage training from an accredited or approved massage school.
  • Must be available to work varying shifts, including nights, weekends, and holidays.
  • Thoroughly understand body anatomy and the effects of specific techniques to determine contraindications and recommend beneficial services.
  • Be computer literate.
  • Communicate legibly and articulately.
  • Interact professionally and sensitively with guests and coworkers.
  • Demonstrate respect, sensitivity, and concern for guests' needs in a professional and pleasant manner.
  • Build relationships across individuals, teams, departments, units, or organizations to help achieve business goals.

Responsibilities

  • Provide guests with thorough, knowledgeable professional massage treatments while adhering to company protocols.
  • Maintain established revenue and guest retention goals for the massage department.
  • Provide guests with a detailed prescription plan after each service for a home-care regimen.
  • Demonstrate knowledge of services and products while educating guests about them.
  • Promote spa treatments, retail products, packages, and seasonal promotions.
  • Set up treatment rooms according to standards.
  • Follow health-care, sanitation, and sterilization protocols as directed by applicable laws and spa policies when dealing with guests and coworkers.
  • Prepare, clean, and restock treatment rooms according to spa standards.
  • Attend scheduled departmental meetings, trainings, and workshops.
  • Provide services within the profession's scope of practice and in accordance with applicable laws and regulations.

Desired Qualifications

  • 12 to 18 months of experience working in a high-end resort or urban day spa environment.

About the Company

OneSpaWorld

Outsourced maritime spa and wellness services

OneSpaWorld provides health and wellness services on cruise ships and destination resorts. It operates spa and wellness centers on more than 170 cruise ships and over 50 destination resorts worldwide, offering therapies, beauty services, fitness programs, and other spa experiences delivered by trained staff. The company achieves this through outsourced, on-site spa facilities managed for cruise lines and resort operators, acting as a full-service wellness partner rather than a consumer-facing spa brand. What sets OneSpaWorld apart is its deep specialization in maritime and resort spa operations with a long lineage tracing back to Steiner Leisure, its global scale, and its integrated approach that combines service delivery, staff training, and education. The company’s goal is to be the leading provider of outsourced health and wellness services for ships and resort destinations, delivering consistent spa experiences at sea and on land while expanding its reach globally.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Coral Gables, FL
Founded
1901

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