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Datacom

Cloud, AI, and digital transformation provider

Warehouse Team Leader

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeAdelaide SA, AustraliaA$80k - A$90k

About the Job

Requirements

  • At least 3 years' experience in a warehouse, distribution or logistics environment.
  • Experience leading people across warehouse and technical or integration workstreams.
  • Experience managing priorities, quality and delivery outcomes for technical employees or a comparable service team.
  • Experience using and supporting warehouse, inventory or ERP systems and related devices.
  • Knowledge of warehouse management systems, ERP principles, inventory control, stock accuracy and distribution processes.
  • Practical knowledge of device integration, software deployment, configuration, testing, quality assurance and technical escalation.
  • Working knowledge of operational technology, customer applications and system-connected equipment.
  • Understanding of incident management, service expectations, Work Health and Safety principles, cost and utilisation.
  • Strong analytical, problem-solving, communication, stakeholder management, planning, influencing and negotiation skills, with the ability to work effectively under pressure and conflict.
  • Ability to translate operational or user requirements into practical system, process or support solutions and analyse performance trends to identify service and process improvements.
  • Bachelor’s degree in Business, Information Technology, Science, Engineering, Economics or a related discipline, or equivalent industry experience.

Responsibilities

  • Lead the integration workstream, including build schedules, technical priorities, customer requirements, quality controls and clear ownership.
  • Allocate integration work, monitor capacity and progress, review completed work and address quality, productivity or delivery risks.
  • Ensure device configuration, software deployment, testing, troubleshooting and dispatch readiness meet approved standards and customer specifications.
  • Support systems integration across warehouse management systems, ERP platforms and customer applications.
  • Manage warehouse and integration incidents, service requests, tickets and operational queues through to resolution.
  • Plan and coordinate daily activities across receiving, storage, inventory, picking, packing, distribution and dispatch.
  • Provide direct line management, including coaching, feedback, capability development, attendance and conduct management.
  • Review workflows, system performance and service trends to identify opportunities for continuous improvement.
  • Maintain safe work practices, operational controls, stock security, customer assets, data integrity and compliance with Work Health and Safety requirements.

Desired Qualifications

  • Experience working within a Tier 2 service provider.

About the Company

Datacom

Cloud, AI, and digital transformation provider

Datacom provides IT services across APAC, focusing on cloud solutions, AI-driven innovations, and digital transformation for government, financial institutions, and large enterprises. Its offerings come through a three-pillar approach: consulting to design solutions, managed IT services to operate and sustain environments, and software solutions to implement and integrate technology, using cloud and AI to automate processes and improve experiences and productivity. The company differentiates itself with a strong regional footprint in APAC and a commitment to long-term partnerships, delivering an integrated model that combines strategy, operations, and software delivery for continuous modernization. Its goal is to help clients adapt to a digitized world, foster ongoing innovation, and thrive through reliable, scalable technology and sustained support.

Company size
5,001-10,000
Company stage
Series B
Total funding
$13.4M
Headquarters
Auckland, New Zealand
Founded
1999

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