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Minor International

Hotel operator, restaurants, and lifestyle brands

Team Lead Service

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeBang Lamung Sub-district, Bang Lamung District, Chon Buri, ThailandNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent, or higher, is required.
  • At least 6 months to 1 year of experience in a restaurant or service industry is required.
  • The candidate must be able to work shifts six days per week, including public holidays.
  • The candidate should have a service-oriented attitude, a pleasant demeanor, and clear speaking ability.
  • The candidate must have communication skills and be able to train others.
  • The candidate must be able to welcome customers and manage customer queues efficiently.

Responsibilities

  • Ensure the service team follows QSC standards and prescribed service procedures.
  • Inspect the service area to ensure it is clean, orderly, and fully equipped for service.
  • Recommend products and promotions to customers to increase sales.
  • Welcome customers and manage waiting queues efficiently.
  • Assist customers and respond promptly and sincerely to their needs.
  • Train customer-service employees according to company standards.
  • Model good customer service for the team.
  • Provide guidance and feedback to improve employees' service skills.
  • Check food and beverage quality against standards before serving customers.
  • Verify every order for accuracy before handing it to the customer.
  • Ask for and listen to customer feedback to improve service quality.
  • Maintain attire and personal hygiene according to standards.
  • Follow company safety standards at all times.
  • Perform other duties as assigned by the supervisor.

About the Company

Minor International

Hotel operator, restaurants, and lifestyle brands

Minor International operates across hospitality, food and beverage, and lifestyle retail. Its three units—Minor Hotels, Minor Food, and Minor Lifestyle—own, manage, or distribute hotels, restaurants (e.g., Anantara, Avani, NH Hotels, The Pizza Company, Swensen’s, Dairy Queen), and lifestyle products, with a vertically integrated approach that includes franchising. The company differentiates itself through a global footprint of 540+ properties in 50+ countries, a mix of ownership and management, and recent European expansion via the NH Hotel Group consolidation. Its goal is to become one of Asia’s leading hospitality and lifestyle conglomerates by driving international growth and expanding its premium footprint across hotels, restaurants, and brands.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Bangkok, Thailand
Founded
1978

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