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Netomi

Enterprise AI for autonomous customer service

Data Engineer 2

Data EngineeringConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedRemote

About the Job

Requirements

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Four or more years of hands-on experience in data engineering or backend software development roles.
  • Solid understanding of relational databases, including RDS, MySQL, and PostgreSQL.
  • Experience with Apache Kafka or RabbitMQ for building asynchronous, decoupled systems.
  • Proficiency with Python, SQL, and at least one data pipeline orchestration tool such as Apache Airflow, Luigi, or Prefect.
  • Strong experience with cloud-based data platforms such as AWS Redshift, GCP BigQuery, Snowflake, or Databricks.
  • Deep understanding of data modeling, data warehousing, and distributed systems.

Responsibilities

  • Architect and implement scalable, secure, and reliable data pipelines using modern data platforms such as Spark, Databricks, Airflow, and Snowflake.
  • Develop ETL/ELT processes to ingest data from structured and unstructured sources.
  • Perform exploratory data analysis to uncover trends, validate data integrity, and derive insights that inform data product development and business decisions.
  • Collaborate with data scientists, analysts, and software engineers to design data models that support high-quality analytics and real-time insights.
  • Write clean, maintainable Python code with comprehensive unit and integration tests to ensure reliability and stability.
  • Take ownership of end-to-end feature delivery in an agile environment.

Desired Qualifications

  • Familiarity with DevOps practices, including continuous integration and continuous delivery, infrastructure as code, and containerization with Docker or Kubernetes.
  • Exposure to artificial intelligence and machine-learning-integrated solutions or interest in working alongside data science teams.
  • Knowledge of data security and privacy regulations such as GDPR and HIPAA.
  • Familiarity with prompt engineering and how large language model-based systems interact with data.

About the Company

Netomi

Enterprise AI for autonomous customer service

Netomi provides an enterprise AI platform that automates and optimizes customer service for large-scale, regulated industries. Its agentic AI watches real-time customer journeys and proactively resolves issues across chat, email, messaging, and voice, often without human help. The platform combines proprietary natural language understanding with no-code workflow automation, enabling rapid deployment and seamless integration with legacy systems, and it offers Auto-pilot for autonomous resolution and Co-pilot to assist human agents. It handles very high request volumes, maintains strong security standards (ISO 27001, SOC2, GDPR), and partners with Adobe to embed AI into software layers, aiming to reduce support costs and improve customer satisfaction.

Company size
201-500
Company stage
Series C
Total funding
$147.5M
Headquarters
San Mateo, CA
Founded
2016

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