Director of Academic Success & Career Center - Office of the Provost

Online applications must be received before 11:59pm on:

November 11, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1155-YN_ADMINPRO - Director

Business Title:

Director of Academic Success & Career Center | Office of the Provost (Pullman, WA)

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

Washington State University's Office of the Provost invites applications for a Director of the Academic Success and Career Center (ASCC). In this role you will provide strategic leadership, direction, and administrative oversight for university-wide student success, academic advising, career development, and retention initiatives. As Director of the ASCC you will be responsible for the management of ASCC operations, personnel, budgets, programs, services, and resources, while ensuring alignment with institutional priorities and Division of Academic Engagement and Student Achievement (DAESA) goals. You will lead the development, implementation, assessment, and continuous improvement of student success programs and services; supervises professional and student staff; oversees fiscal planning and resource allocation; and fosters collaborative partnerships across the university and with external stakeholders. You will promote data-informed decision making, inclusive and equitable student support practices, professional development for advising and student success professionals, and innovative strategies that enhance student engagement, persistence, career readiness, and overall student success. As Director you will also serves as the primary representative of ASCC on university, divisional, and professional committees and is accountable for achieving departmental outcomes and advancing the university’s mission.

Areas of responsibilities breakdown:

Administration and Leadership - 50%

Advising Administration and Leadership - 25%

Fiscal Oversight and Management of ASCC budgets -15%

Other duties assigned -10%.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,942.00 - $7,567.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• A Bachelor’s degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.

• Experience in supervision of professional and paraprofessional staff.
• Experience in advising, career development, or counseling.
• Excellent verbal/written communication skills.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Experience in public speaking and presentations.
• Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.
• Excellent organizational skills and the ability to solve problems in a dynamic work environment.
• Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.
• Willingness and ability to work some evening and weekend hours.
  

Preferred Qualifications:

• A Master’s Degree in Counseling, Higher Education, Student Personnel or related field.
• Experience assisting students in searching for a job as well as the application process for graduate and professional school.
• Experience designing course curriculum and teaching.
• Demonstrated skill in establishing effective working relationships with staff of all levels, faculty, employers and alumni.
• Experience and ability to work with and serve individuals from diverse populations and organizations.
• Experience in a higher education setting.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Area/College: Office of the Provost | Division of Academic Engagement & Student Achievement Department Name: Academic Success & Career Center
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/