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Acadia Healthcare

Operates extensive behavioral health treatment network

Manager Milieu

Residential & Direct SupportUpdated on Nov 5
Full-timeSan Rafael, CA, USA

About the Job

Requirements

  • A bachelor's degree in a human service field from an accredited college or university is required.
  • At least five years of experience in a behavioral health environment is required.
  • Previous supervisory experience is required.
  • CPR and de-escalation/restraint certification is required; training is available upon hire and offered by the facility.
  • First aid may be required based on the state or facility.

Responsibilities

  • Manage day-to-day unit operations to ensure clinical aspects meet regulatory requirements for residents.
  • Ensure safe and effective day-to-day milieu management through adequate staff coverage, training, and development of sound policies, procedures, and protocols.
  • Plan and develop unit schedules and provide a safe and positive environment on the units; ensure staff-ratio compliance.
  • Provide training and orientation for new staff.
  • Provide direct feedback, coaching, mentoring, and training; identify staff development, training, and compliance issues involving required training.
  • Recruit, interview, select, hire, and promote milieu staff.
  • Direct the Milieu Coordinator in scheduling staff as required by regulations and safety needs.
  • Oversee or facilitate individual and admission/discharge processes.
  • Manage record maintenance; review the content, accuracy, and timeliness of paperwork required by milieu staff and ensure individual records are fully compliant.
  • Maintain staff timekeeping, evaluate staff, and take corrective action as required.
  • Provide direction and assistance in supervising residents during crisis intervention, emergency, and conflict situations, which may include physical management or de-escalation; debrief staff and residents afterward.
  • Assist with patients and cover a unit or group home as necessary to maintain staff ratios.
  • Maintain a professional and empathetic attitude toward customers, acknowledge unmet patient needs, and work to resolve complaints while prioritizing patient safety.
  • Perform other functions and tasks as assigned.

About the Company

Acadia Healthcare

Operates extensive behavioral health treatment network

Acadia Healthcare runs the largest international network of behavioral health facilities, delivering treatment for mental health and addiction issues. It provides inpatient psychiatric care, substance abuse detox, residential treatment, and outpatient programs, with services including medication-assisted treatment, family therapy, and experiential therapies across multiple care levels. The company stands out through its vast network of 230 locations across 40 states and its partnerships with other health systems via joint ventures with organizations like Fairview Health Services, Orlando Health, and SCL Health. Its goal is to improve access to behavioral health care by expanding its network and partnerships to offer coordinated, end-to-end treatment nationwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
2005

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