Internship Trainee - Restaurants, Bars & Experiences

Internship Trainee | Restaurants, Bars & Experiences (m/f/d)

Mandarin Oriental, Munich is looking for an Internship Trainee | Restaurants, Bars & Experiences (m/f/d) to join our RB&E team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the Internship Trainee is responsible for the day-to-day support in our Restaurants, Bars & Experiences operations.

As Internship Trainee, you will responsible for the following duties:

• Assist in daily operations of restaurants and/or banqueting services
• Support service teams in delivering high-quality guest experiences
• Interact professionally and courteously with guests
• Communicate effectively with colleagues to ensure seamless operations
• Ensuring exceptional guest satisfaction by anticipating guest needs and responding promptly to requests
• Independently managing operations during assigned shifts
• Ensuring compliance with all Mandarin Oriental and HACCP standards

As Internship Trainee, we expect from you:

• Currently pursuing or recently completed a degree in Hospitality Management, Tourism, Culinary Arts, or a related field
• Strong interest in Restaurants, Bars & Experiences / Food & Beverage operations and hospitality service excellence
• Positive attitude, willingness to learn, and ability to work in a fast-paced environment
• Ability to work in a team and on your own initiative
• Very good communication skills in German and English

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Our passion for hospitality is also reflected in additional benefits, such as special offers and discounts at nearby restaurants and hotels.

We’re Fans. Are you?