Building Structure Technician

Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.

Delivers advanced documentation packages, resolving most day-to-day drafting issues with limited supervision across projects. Plans and organises documentation sequences for allocated work, ensuring information is complete, coordinated and ready for downstream use. Champions consistent use of GHD standards and common data environments within allocated work, helping to reduce rework and interfaces risks. Expands scope by coordinating larger work packages, mentoring less experienced colleagues and preparing for broader technical accountability.

Responsibilities

Responsibilities describe the typical accountabilities and scope of work for this job,  while recognising that individual objectives are set with the manager and may vary over time.

• Applications Software Maintenance: Monitor, identify, and correct straightforward software defects to maintain fully functioning applications software.
• Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.
• Design and Conceptualization: Research and interpret data, trends, and benchmarks relevant to digital products/services design.
• Operating Machine or Equipment: Operate complex machines and systems, adjusting processes to optimize quality and productivity. Also responsible for generating solutions to complex inefficiencies.
• Operational Compliance: Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Product and Solution Development: Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products.
• Quality Assurance Testing: Carry out a specified range of complex tests; interpret test data to verify that specifications are met and/or to identify remedial actions required to ensure conformance.
• Solutions Analysis: Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.

Competencies

Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.

• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
• Cultivates Innovation – Creates new and better ways for the organization to be successful. For example, demonstrates openness to new ideas and ways of looking at things; suggests new and useful ideas or solutions. Learns innovative methods, tools, and technology and applies them to work tasks.
• Drives Results – Consistently achieves results, even under tough circumstances. For example, holds self to high standards of performance; sets some challenging goals; wants to achieve meaningful results; pursues initiatives/efforts to successful completion and closure. Focuses on key goals, even during setbacks and obstacles.
• Ensures Accountability – Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
• Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Nimble Learning – Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, shows a clear desire to learn and questions others to gain new knowledge. Deals appropriately with first-time or unusual problems; seeks relevant guidance and support. Learns from mistakes.
• Tech Savvy – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Skills

Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.

• Adaptive Mindset – Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance.
• Analyze Current State/AS-IS State – Works with full competence to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance.
• Application Development – Works with full competence to develop software through use of programming languages. Typically works without supervision and may provide technical guidance.
• Assessment – Works with full competence to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works without supervision and may provide technical guidance.
• Customer and Market Analysis – Works with full competence to analyze and research customer and market conditions and facts in order to develop a full and comprehensive understanding of the customer and its market to enable maximum returns. Typically works without supervision and may provide technical guidance.
• Equipment Utilization – Works at an advanced level to ensure the optimum utilization of production plant, equipment and materials. Typically works independently and provides guidance.
• Graphical User Interface Development – Works with full competence to use systems and software to design and build user interfaces for computer applications. Typically works without supervision and may provide technical guidance.
• IT Testing – Works with full competence to design, execute and report on systems/service tests to ensure that an application functions as specified in the requirements. Typically works without supervision and may provide technical guidance.
• Maintenance – Works with full competence to perform maintenance and servicing on machines and equipment. Typically works without supervision and may provide technical guidance.
• Product Development – Works with full competence to apply appropriate method, tools, processes and software to execute development outcomes. Typically works without supervision and may provide technical guidance.
• Product Life Cycle Management – Works with full competence to oversee and manage all stages of a product's lifecycle, from ideation to retirement, ensuring efficient processes, timely delivery, and adherence to quality standards. Typically works without supervision and may provide technical guidance.
• Program Installation, Versioning, and Configuration – Works with full competence to install, set up, configure, and manage software and environments. Typically works without supervision and may provide technical guidance.
• Quality Assurance Methodologies – Works with full competence to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works without supervision and may provide technical guidance.
• Review and Reporting – Works with full competence to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works without supervision and may provide technical guidance.
• Systems and Tools - Quality Assurance – Works with full competence to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works without supervision and may provide technical guidance.

Education

• Short-Cycle Tertiary Education

Experience

• General Experience: Sound experience and understanding of straightforward procedures or systems (7 to 12 months)
• Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)