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Broadridge

Fintech infrastructure for investor communications

Senior Client Relationship Administrator

Full-Time
$36 - $40/hr+ Bonus eligible
Mid, Senior
Bachelor's
Hunter, NY, USA
HybridTwo days in the Deer Park office per week; three days remotely.
Customer Experience & SupportCustomer Success

About the job

Requirements
  • Mastery of the Microsoft Office suite of products.
  • At least three years of experience in client service and/or sales-related roles.
  • Strong organizational, verbal, and written communication skills.
  • Ability to prioritize, multitask, follow through with different internal teams, and meet deadlines.
  • Ability to adapt and work as part of a team.
  • Capability to work independently in a dynamic environment.
Responsibilities
  • Manage daily service delivery activities for an assigned group of clients.
  • Act as a client advocate and interface among departments on clients’ behalf.
  • Understand and assist clients with market complexities, including SEC regulations and NYSE matters.
  • Provide timely and accurate updates to clients about inquiries and issues, including proactive project updates.
  • Engage clients and assist them in using the department’s electronic products, explaining them clearly.
  • Use Microsoft Excel, PowerPoint, and Word to provide metrics data to clients and internal teams.
  • Manage client Service Level Agreements according to individual contracts.
  • Manage data and provide regular reports on metrics.
  • Communicate with clients daily by email and phone, resolve research items, solve problems, and escalate urgent items as needed.
Desired Qualifications
  • Bachelor's degree.
  • Brokerage industry knowledge.
  • Three to five years of experience providing client relationship management, as described in the posting.

About the company

Broadridge provides essential financial services infrastructure that powers the global markets by handling high-volume communications, proxy voting, investor communications, and trade processing for public companies, investors, and financial institutions. Its platforms deliver secure, regulated software and services that automate and manage complex financial workflows in wealth management, data services, and trading. It stands apart as an independent company with roots in ADP and a broad, end-to-end suite of capabilities—from governance and communications to trading support and data—that has grown through acquisitions. The company’s goal is to be the backbone of financial services, enabling governance, trading, asset management, and investor communications at scale, while expanding into data, digital assets, and AI-enabled solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Town of North Hempstead, New York

Founded

1962

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Simplify's Take

What believers are saying

  • FY2026 recurring revenue rose 8%; management guided 6%-8% growth for FY2027.
  • September 2026 launches with U.S. wealth firms and Korea signal expanding digital-asset adoption.
  • October 2026 added Srinivas Tallapragada, sharpening enterprise-cloud and AI execution.

What critics are saying

  • Broadridge's 2027 guidance implies slower growth after FY2026's 8% recurring revenue expansion.
  • Tokenized-equity governance at Galaxy and KSD stays pilot-heavy, delaying meaningful revenue through 2027.
  • DTCC, Nasdaq, or banks can build blockchain-native rails and bypass Broadridge's proxy tollbooth.

What makes Broadridge unique

  • Broadridge controls proxy voting rails; 2026 KSD MOU extends that moat into Korea.
  • Broadridge processed over $18 trillion daily and 8 billion communications annually in 2026.
  • Broadridge spans wealth, GTO, and on-chain governance across traditional and tokenized securities.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-4%

1 year growth

-4%

2 year growth

-4%
Yahoo Finance
Oct 12th, 2026
Broadridge lags the S&P 500 but boasts 8.4% revenue growth and a 16.5% free cash flow margin

Broadridge Financial Solutions (NYSE:BR) has lagged the market since April 2026, returning 5.1% while the S&P 500 rose 12.8%. Its shares trade at $165.46, or 15.6 times forward earnings. The company, which processes over $10 trillion in equity and fixed income trades daily, serves banks, broker-dealers, asset managers, and public companies. It also manages proxy voting for over 800 million equity positions. Broadridge's revenue grew 8.4% a year over the past five years, beating the average business services company. Its free cash flow margin rose 10 percentage points over that span to 16.5% for the trailing 12 months. Its return on invested capital has also increased in recent years, which may point to expanding competitive advantages or growth opportunities.

PR Newswire
Oct 8th, 2026
Broadridge's distributed ledger repo platform processes $7.5T in September

Broadridge announced that its Distributed Ledger Repo (DLR) processed $7.5 trillion in repo transactions during September, with an average daily volume of $359 billion. The fintech company has launched DLX, a fully integrated tokenisation and digital asset infrastructure platform that extends beyond repo to include issuance, trading, settlement, servicing, custody, governance and distribution. DLX uses a modular, multi-chain architecture to help financial institutions integrate tokenised assets into existing operations. The platform builds on DLR's infrastructure, which Broadridge describes as the world's largest institutional platform for settling tokenised real assets. Broadridge's technology platforms process over 8 billion communications annually and support an average daily trading volume of over $18 trillion in tokenised and traditional securities globally.

Broadridge
Oct 8th, 2026
Broadridge's Distributed Ledger Repo processes $7.5 trillion in September.

Broadridge's Distributed Ledger Repo processes $7.5 trillion in September. September 2026 ADV reaches $359 billion as Broadridge builds on DLR's institutional scale with newly launched DLX NEW YORK - October 8, 2026 - Broadridge (NYSE: BR), global Fintech leader, today announced that its Distributed Ledger Repo (DLR) processed an average of $359 billion in daily repo transactions during September, with volumes totaling $7.5 trillion. The daily average increase demonstrates the continued scale of tokenized securities financing activity as Broadridge expands its digital asset infrastructure beyond repo through its recently launched fully integrated, end-to-end tokenization and digital asset infrastructure platform, DLX. "DLR has demonstrated that tokenized market infrastructure can operate at the scale and consistency required for core institutional activity," said Horacio Barakat, Global Head of Digital Innovation at Broadridge. "That real-world foundation is allowing us to take the next step with DLX, extending the infrastructure and operating experience we've built in repo to a broader range of assets and workflows. This makes it possible for institutions to bring tokenization into more parts of their business through infrastructure that seamlessly connects with how markets already operate." Building on the proven infrastructure and institutional experience behind DLR, DLX extends Broadridge's capabilities beyond securities financing into a broader, multi-asset platform spanning issuance, trading, settlement, servicing, custody, governance and distribution. Through a modular, multi-chain architecture and common operating layer connecting traditional and on-chain activity, DLX helps financial institutions integrate tokenized assets into existing operating models while reducing operational complexity. To learn more about DLR, the world's largest institutional platform for settling tokenized real assets, visit Broadridge's DLR. About Broadridge's Tokenization Solutions Broadridge enables on-chain proxy voting and governance, digital asset infrastructure including post trade, wallets and custody, and the scaling of digital asset capabilities across multiple asset classes. Broadridge's governance platform serves all models of tokenized securities, including issuer-listed models, synthetic securities issued outside the United States, and third-party tokenized shares within the United States, helping ensure investors receive the same rights and protections regardless of how assets are structured or owned. DLX is Broadridge's tokenization platform, designed to help financial institutions operate across the lifecycle of tokenized securities. It brings together solutions spanning issuance, trading, financing, settlement and servicing, including its Distributed Ledger Repo (DLR) solution, the world's largest institutional platform for settling tokenized real assets, tokenizing over $359 billion a day. DLR supports repo transactions, intraday repo activity, collateral movements, settlement and servicing needs through established scale, critical market knowledge and technology designed for real-world market operations. As tokenization gains momentum across financial services, Broadridge is abstracting away the complexity and enabling a unified experience across traditional and digital assets. About Broadridge Broadridge (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. Broadridge Financial Solutions, Inc. power investing, governance, and communications for its clients - driving operational resiliency, elevating business performance, and transforming investor experiences. Its technology and operations platforms process and generate over 8 billion communications annually and underpin the daily average trading of over $18 trillion in tokenized and traditional securities globally. A certified Great Place to Work(R), Broadridge is part of the S&P 500(R) Index, employing approximately 16,000 associates in 28 countries.

Kaiko
Oct 4th, 2026
S&P Global Leads Strategic Investment in Kaiko, Extending Series B to $110 Million

S&P Global has led a strategic investment in Kaiko, extending the company’s Series B to $110 million. The funding will accelerate Kaiko’s regulated data infrastructure for digital assets and tokenized markets, with leading financial institutions joining a new Strategic Industry Working Group.

Broadridge
Oct 1st, 2026
Broadridge nominates Srinivas tallapragada to its Board of Directors.

Broadridge nominates Srinivas tallapragada to its Board of Directors. Amit Zavery to Step Down After 7 Years of Service NEW YORK, October 1, 2026 - Broadridge (NYSE: BR), a global Fintech leader, today announced that it had nominated Srinivas D. Tallapragada for election at its upcoming 2026 Annual Meeting. Broadridge also announced that Amit Zavery will be stepping down from the Broadridge Board of Directors after the same meeting following more than seven years of service as a Broadridge Director. "We are excited to be adding Srinivas to the Board," Eileen Murray, Chairperson of Broadridge's Board said. "He will bring his deep enterprise technology expertise and customer-focused perspective to our Board, providing valuable insights into how technology investment translates into innovation, resilience, and sustainable growth at scale." "On behalf of the entire Board and management team, I want to thank Amit for his many years of service to Broadridge," said Tim Gokey, Chief Executive Officer and Director of Broadridge. "His experience and perspective have been invaluable to the Board." Mr. Tallapragada currently serves as Special Advisor to the CEO of Salesforce, Inc. He joined Salesforce in 2012 and held several leadership positions, including President, Chief Engineering and Customer Success Officer from February 2025 to August 2026 and President and Chief Engineering Officer from December 2019 to February 2025. During his 14-year tenure with Salesforce, he led the global teams responsible for engineering, cloud infrastructure, cybersecurity, and professional services, and helped shape the company's technology, product innovation, AI, and customer success strategies. Prior to joining Salesforce, Mr. Tallapragada held senior engineering and product leadership roles at SAP Labs Inc. and Oracle Corporation. He serves on the board of directors of GoDaddy Inc. About Broadridge Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. Broadridge Financial Solutions, Inc. power investing, governance, and communications for its clients - driving operational resiliency, elevating business performance, and transforming investor experiences. Its technology and operations platforms process and generate over 8 billion communications annually and underpin the daily average trading of over $18 trillion in tokenized and traditional securities globally. A certified Great Place to Work(R), Broadridge is part of the S&P 500(R) Index, employing approximately 16,000 associates in 28 countries.