Waiter/Waitress

Job Title :  Waiter/Waitress

Work Location : Hilton Istanbul Bomonti Hotel & Conference Center

Reporting To : Restaurant Manager

What are we looking for? 

A Waiter/Waitressserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow

• Preferably a graduate of Tourism and Hospitality Management or a related field.

• Minimum 3 years of experience as a Waiter in hotel or restaurant operations.

• Good command of English.

• Knowledge and experience in food and beverage service.

• Strong commitment to guest satisfaction and service excellence.

• Excellent communication skills with a friendly and guest-oriented approach.

• A team player with a dynamic and solution-oriented mindset.

• Well-groomed with a professional appearance.

What's in it for me?

• Career and development opportunities in Hilton Hotels Worldwide
• Competitive Salary & Wages
• Private Health Insurance
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
• Indoor Parking Privileges 
• Complimentary Dry Cleaning for Business Attire
• Monthly Transportation Fee
• Complimentary Shuttle Bus 
• 50% discount on personal food & beverage consumption in the sister hotels. 
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)
• 14 days paid paternity leave
• Opportunity to make a positive impact on environment and community with Travel with Purpose program
   

Specifically, we look for demonstration of these Hilton Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

What will I be doing?

A Waiter/Waitresswill be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure restaurant operations are carried out in accordance with Hilton quality and service standards.

• Welcome guests warmly and professionally and escort them to their tables.

• Provide information about the menu and make food and beverage recommendations.

• Deliver food and beverage service in line with established service standards.

• Monitor guest satisfaction and respond to guest requests and needs promptly and effectively.

• Ensure that table arrangements, cleanliness, and the overall appearance of the restaurant meet hotel standards.

• Comply with hygiene, food safety, and occupational health and safety regulations.

• Contribute to teamwork and support the efficient and smooth operation of the restaurant.