INACTIVE
Full-Time
Senior Director
Core Sales Operations, Remote
Posted on 1/25/2023
Unified marketing automation for personalized communication
Consumer Software
Senior, Expert
Dorchester, Boston, MA, USA
Required Skills
Sales
Management
Tableau
Salesforce
Marketing
Data Analysis
Requirements
- Ability to build and lead high-performance operations teams that help drive business outcomes
- Ability to develop high impact strategies to improve effectiveness and drive key metrics
- Highly analytical and data-driven, with proven ability to use a deep understanding of business metrics to drive outcomes
- Demonstrated success operating in a cross functional environment and delivering outcomes
- Sales Planning & Strategy experience, including salesforce sizing, territory design, capacity modeling, and planning
- Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines on a global scale
- Strong sense of ownership over annual and quarterly planning
- Strong sense of curiosity with a bias towards action
- Proficiency with tools such as Salesforce and Tableau
- 10+ years of total work experience in Strategy, Finance, Analytics, Sales Operations, Business Operations, Management Consulting, or other related roles
- 5+ years of direct management experience in Sales Operations or related field
- 5+ years of operating experience in a high-growth, fast-paced environment at a B2B SaaS startup/scaleup
Responsibilities
- Drive annual planning cycles, including setting goals, coverage model revisions, territory design, and cascading our financial plan in close collaboration with CFO, Regional Sales and Marketing Leadership
- Drive continuous improvement through standard operating cadences, including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
- Define/deploy new operational processes and ensure rigorous adoption across the GTM organization (pipeline hygiene, account ownership, discounting, .etc.)
- Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
- Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
- Collaborate with Sales, Finance, Marketing, Product, Engineering, and other cross-functional stakeholders to design and execute strategic and/or operational projects to increase sales productivity, operational efficiency, and revenue
- Manager of managers and leads multiple teams across deals desk, planning, and analytics. Recruits, interviews, hires, and trains new staff
- Work with our People Ops team to develop and implement excellent hiring, training, and performance management capabilities
- Work with the Global VP GTM Ops and regional counterparts on workforce management, planning, and budgeting for our fast-growing regional teams
- Oversees the daily workflow of the department
- Provides constructive and timely performance evaluations
- Handles discipline and termination of employees in accordance with company policy
- Leads activities of one or more functional areas through managers who have the overall responsibility for the success of their assigned areas
- Oversees team(s) to develop new methods and solve Klaviyo-wide business problems
Klaviyo provides a unified marketing automation platform for personalized email, SMS, and push notifications, leveraging advanced segmentation, behavior-based automation, AI-driven optimization, and targeted list growth tools, supported by over 300 tech integrations.
Company Stage
IPO
Total Funding
$1.5B
Headquarters
Boston, Massachusetts
Founded
2012
Growth & Insights
Headcount
6 month growth
↑ 15%1 year growth
↑ 33%2 year growth
↑ 56%INACTIVE