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Aircall

Cloud-based business phone system with integrations

Senior Security Engineer - Detection & Response

Security Operations & Incident ResponseConfirmed live in the last 24 hours
Full-time$180k - $220kIn-person

About the Job

Requirements

  • At least 5 years of hands-on experience in security operations, detection engineering, incident response, threat hunting, or similar fields, or an equivalent combination.
  • Production-grade Python and Terraform experience, including building and maintaining production services or Lambdas and Terraform modules.
  • Deep knowledge of adversarial tactics, techniques, and procedures, threat actor behavior, and the ATT&CK framework.
  • Experience building detections from scratch and taking them to production quality with a low false-positive rate.
  • Hands-on experience with SIEM or log analytics platforms and data lake technologies such as OpenSearch, Elasticsearch, ClickHouse, Sentinel, Splunk, Datadog, AWS Athena, Azure Synapse, or Databricks, and alerting or monitoring tools.
  • Cloud experience with Azure, GCP, or AWS; ability to provision and own production security infrastructure in AWS, including VPCs, IAM, networking, and private service endpoints.
  • Experience in digital forensics, host-based detection, endpoint telemetry, process and network visibility, and cloud observability.
  • Experience responding to production incidents by investigating logs, building timelines, establishing root cause, and containing incidents.
  • Familiarity with security automation and orchestration, playbooks, response automation, and alert-triage workflows.
  • Ability to own a domain, lead detection and response engineering, set priorities, and operate where documentation is limited or outdated.
  • Ability to explain complex detection logic, trade-offs, and risk to engineers and leadership.
  • Ability to drive initiatives with minimal oversight.

Responsibilities

  • Lead the direction and strategy of Aircall's DART program.
  • Lead end-to-end development of detection logic, from threat modeling and hypothesis through writing, testing, simulation, tuning, and deployment of detection rules and alerts across logs, telemetry, host, network, and cloud.
  • Own and operate the security data platform and extend the SIEM, ingestion pipelines, parsers, enrichment, and normalization; manage infrastructure as code and promote it from sandbox to production.
  • Own the security data platform's cost and capacity envelope and make retention-versus-spend decisions.
  • Experiment with and build tools to address significant security challenges.
  • Expand and ship AI- and agent-based security tools for alert triage, investigation, and detection building, including authorization models, guardrails, evaluation harnesses, and tracing.
  • Conduct proactive threat hunts in company-wide and production environments to discover anomalies and attacker behaviors before escalation.
  • Lead incident response by investigating, containing, and remediating incidents; perform root cause analysis, drive post-incident reviews, and feed lessons learned into detection strategy.
  • Assess security for new product features, including AI- and LLM-backed services, and identify detection or protection opportunities.
  • Author and maintain detection documentation, runbooks, alert definitions, tuning guidelines, and metrics.
  • Collaborate with Engineering, Product, Fraud, Privacy, and Legal.
  • Participate in on-call and threat-response rotations; escalate, coordinate, and remove blockers during high-severity events.
  • Monitor attacker techniques, including MITRE ATT&CK, red-team reports, and threat intelligence, and propose detection patterns or responses.
  • Participate in hiring and interview evaluation of Security and Infrastructure engineering candidates and contribute to team growth.

Desired Qualifications

  • Experience building on or securing LLM and agent systems, including Azure Foundry, Bedrock or AgentCore, LangGraph, guardrails, policy-based authorization, prompt-injection defense, and agent evaluation.
  • Purple-team, red-team, application-security, or production-security experience, including developing proofs of concept, simulating attacks, and testing control and protection effectiveness; this is not a full-time red-team position.
  • Ownership of a vulnerability management program, including Wiz or comparable CSPM, bug-bounty triage, and SLA enforcement.
  • Experience investigating fraud and abuse in a multi-tenant SaaS product, including account takeover, credential stuffing, trial and promotion abuse, and toll fraud.
  • Contributions to open-source detection tooling or public speaking at security conferences.

About the Company

Aircall

Cloud-based business phone system with integrations

Aircall offers a cloud-based phone system for businesses, sold on a subscription basis. It handles voice communications in the cloud and includes features like call routing and call monitoring, plus data syncing with tools such as CRM systems and helpdesks. It stands out by combining core telephony with deep native integrations and an app marketplace for third-party add-ons, helping teams connect phone activity with existing workflows. The goal is to provide a scalable, integrated communications solution that improves how organizations manage voice calls and related data across departments from SMBs to enterprises.

Company size
501-1,000
Company stage
Series D
Total funding
$225.6M
Headquarters
New York City, New York
Founded
2014

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