Cluster Chief Engineer

Exceptional Hospitality Starts with You

As a Cluster Chief Engineer, you will work closely with the Director of Engineering, supporting the oversight of the hotels’ buildings, facilities, engineering systems, maintenance, and repairs. In the absence of the Director of Engineering, you will assume responsibility for leading the Engineering Department and ensuring the smooth and efficient continuation of all engineering operations. Through operational excellence, you will spread the light and warmth of hospitality by creating safe, comfortable, and memorable experiences for every guest.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Recognized degree in a mechanical, electrical, or building services discipline, or equivalent professional qualification.
• Proven experience in senior engineering or Cluster Chief Engineer/assistant director‑level roles, with
  hospitality experience strongly preferred.
• Ability to obtain required local licenses; CPR/First Aid preferred.
   

Here's what you'll do during a typical day:

• Team Member:Support the Dir of Engineering in leading, developing, and motivating the Engineering team through clear supervision, coaching, and performance support. Assist in delivering technical, compliance, and leadership development across the Engineering function. Reinforce a safety‑first culture, ensuring compliance with Hilton standards, Risk requirements, and all legal and regulatory obligations.
• Customer: Support reliable building performance to ensure high‑quality guest experience across all facilities. Act as an escalation point for complex engineering issues impacting guests, operations, or service continuity, as directed by the Dir of Engineering. Work closely with Operations and Commercial teams to coordinate engineering delivery in support of business and guest priorities.
• Owner: Assist in the preparation of annual engineering budgets and capital expenditure plans, including technical input and ROI support. Support the execution of preventive maintenance, asset protection, and room care programmes to maximize asset lifecycle and minimize risk. Monitor building systems, utilities, and plant performance, escalating trends, risks, and improvement opportunities.
• Community: Support Hilton sustainability, ESG, and energy‑reduction initiatives through effective engineering practices and operational controls. Assist in building strong working relationships with owners, contractors, authorities, and regional engineering teams. Promote a culture of collaboration, integrity, and corporate responsibility within the Engineering function and wider hotel community.