T

Tesla

Makes electric cars, robotaxis and grid batteries

Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Customer service experience is required.
  • The candidate must have a positive, enthusiastic attitude and passion for changes in the personal transportation industry.
  • The candidate must be a self-starter with strong time-management skills and attention to detail.
  • The candidate must be able to prioritize, manage multiple projects, and meet business-critical deadlines.
  • The candidate must approach sales management and operations ethically and with dedication.
  • The candidate must be able to understand and convey business issues and technical concepts.
  • The candidate must demonstrate teamwork and reliability.
  • The candidate must have strong communication skills in the local language and English.
  • The candidate must demonstrate mastery of Tesla products and services and keep up with electric vehicle industry trends and local incentives.
  • The candidate must be available to work evenings and weekends.
  • The candidate must have and maintain a valid driver's license and a safe driving record.

Responsibilities

  • Engage walk-in guests promptly and personally, opening conversations and ensuring they feel welcome.
  • Drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion.
  • Implement operational policies and procedures to satisfy customer needs and help achieve business goals.
  • Understand guests' identities, reasons for visiting, purchase intent, and purchase timelines to create robust customer profiles.
  • Educate and excite guests by answering questions and providing tailored experiences based on their interests and agenda.
  • Demonstrate knowledge of all Tesla products and services, as well as local incentives for electric vehicle owners.
  • Maintain a healthy sales pipeline by collecting customer contact information and scheduling test drives for individuals who show purchase intent or potential.
  • Regularly update the customer relationship management system to ensure accurate and timely sales and delivery information is available to management.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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