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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant

Hair Styling & BarberingPosted on Nov 10
Full-timeNewport Beach, CA, USAIn-person

About the Job

Requirements

  • Hold an active cosmetology license in the state where applying.
  • Have entry-level experience in a customer service or retail sales environment.
  • Communicate effectively and use problem-solving and people skills in a fast-paced retail or salon environment.
  • Be comfortable operating point-of-sale systems.
  • Be fluent in English.
  • Be available at peak times to serve guest needs.
  • Regularly stand and walk for four or more consecutive hours; perform repetitive bending and twisting, manipulate fingers and hands, bend and reach wrists and arms, and reach or move items up to ten pounds. Occasionally sit, kneel, stoop, crouch, and lift, push, or pull up to ten pounds.
  • Communicate regularly with guests through ongoing conversations and consultations.

Responsibilities

  • Support Licensed Colorists and the Shift Lead in providing a seamless guest experience from arrival to departure.
  • Provide consultations on Madison Reed products, hair care, shampooing and conditioning, blowout services, and the unlimited roots membership program and subscriptions while learning and practicing offered services.
  • Help guests identify appropriate hair color and execute services.
  • Perform behind-the-chair services, including assisting with finishing services; shampooing and conditioning; styling and blowouts; hot tool styling; treatment and toner services; and add-on product application at guest request.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Maintain company standards for cleanliness, merchandising, inventory, and security of company assets at the Hair Color Bar.
  • Follow protocols for Madison Reed systems, policies, processes, and procedures.
  • Increase Hair Color Bar revenue by growing average service tickets through additional services, sales of unlimited roots memberships and subscriptions, and home hair care.
  • Complete Assistant Colorist to Colorist Training, master color theory, and develop behind-the-chair application skills.

Desired Qualifications

  • Salon or beauty industry experience.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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