Revenue Cycle Authorization Specialist
Gentiva
Revenue Cycle Authorization Specialist
Gentiva
In-home hospice, palliative, and health services
Ensure Access. Support Care. Strengthen Outcomes.
We are hiring a Revenue Cycle Authorization Specialist who will be responsible for verifying insurance eligibility, submitting authorizations, and ensuring timely and accurate processing of patient coverage across Medicare, Medicaid, and commercial payers. This role is essential in maintaining access to care and supporting the operations of our Home Health and Hospice services.
If you’re detail-oriented, familiar with payer systems, and passionate about healthcare access, this is an opportunity to make a meaningful impact.
Verify patient eligibility and benefits for Home Health and Hospice services.
Work assigned work queues to ensure all benefit-related tasks are completed in a timely manner.
Contact insurance companies to confirm hospice coverage, authorizations, and recertifications.
Submit initial and follow-up authorization requests, ensuring all required documentation is included.
Review medical records for supporting documents needed for approvals.
Communicate with field staff, branches, and facilities to obtain any missing information.
Accurately document all verification and authorization steps in patients’ medical records.
Collaborate with other departments and attend team meetings to share updates and resolve issues.
Adhere to HIPAA regulations and maintain the confidentiality of all patient and organizational information.
Bachelor’s degree preferred.
At least 3 years of experience in Home Care or Hospice strongly preferred.
Strong knowledge of Medicare, Medicaid, and commercial payer authorization processes.
Proficient in Excel; working knowledge of PowerPoint and other Microsoft Office tools.
Experience entering and managing data within electronic systems.
Familiarity with HomeCare HomeBase software is a plus.
Strong attention to detail and ability to manage multiple tasks in a deadline-driven environment.
Excellent communication and collaboration skills.
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Additional Full-Time Benefits:
Apply today to help transform care through operational excellence and patient-centered access.Make your work matter—start your next chapter with us.
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
Gentiva provides in-home hospice, palliative, and home health care through a nationwide network of locations. It delivers care by coordinating in-home visits from clinicians and therapists, including skilled nursing, therapy services, and pain and symptom management, with an Advanced Illness Management model for patients not yet eligible for hospice. Gentiva differentiates itself with an integrated in-home care platform and strategic growth through acquisitions, such as ProMedica’s home health, palliative, and hospice operations. Its goal is to help patients stay at home while receiving comprehensive care and to reduce avoidable hospitalizations for families and caregivers.
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