Team Leader 3
About the job
- Must be a graduate of a finance or business-related course, or possess a high degree of business acumen.
- At least 3 years of related work experience as a leader.
- Proven ability to lead projects and teams successfully.
- Strong knowledge or experience in property management is preferred.
- Ability to analyze complex details and data and identify key points.
- Strong organizational and time-management skills, including the ability to handle multiple projects within a limited timeframe.
- Excellent verbal and written English communication skills.
- In-depth knowledge of performance metrics.
- Ability to communicate and explain complex processes and concepts.
- Proven ability to provide solid customer service.
- Must be able to multitask and work in a fast-paced, deadline-driven environment.
- Ability to operate a personal computer and exchange ideas through spoken communication.
- Ability to meet the stated physical demands, including occasionally standing, walking, sitting, handling objects or controls, reaching, climbing stairs, and potentially lifting or moving 10 or more pounds; prolonged sitting or standing may be required, and specified vision abilities are required.
- Lead a team of platform administrators in the Philippines and manage day-to-day operations to ensure service-level agreements are met.
- Train, mentor, and guide new and existing staff members.
- Collaborate across the Delivery organization on teambuilding, educational opportunities, and professional growth.
- Manage capacity planning for the Philippines team.
- Oversee Managed Services Salesforce queues and service levels for Institutional Managed Services.
- Collaborate with the domestic Manager and Director on reporting needs, delivery, and presentation of data, including meeting preparation.
- Create and maintain process documents and checklists to ensure standard procedures are followed and configuration errors are eliminated.
- Establish quality-control checks and balances to ensure the team meets company quality standards.
- Identify trends and root causes to scale Managed Services.
- Communicate regularly with U.S. counterparts and liaise with them on operational matters.
- Proactively update management on assignment status and obstacles that may hinder designated goals.
- Escalate problem issues to management in a timely manner when they may affect deliverables.
- Conduct monthly coaching and annual performance reviews.
- Participate in staffing screening and selection.
- Deliver configuration and administration of Managed Services to institutional customers and new OneSite Advisory engagements; keep the team on schedule, manage Salesforce case intake and assignments, supervise configuration, ensure quality, resolve customer issues, create departmental processes and procedures, train team members, manage assignments and capacity, and provide data and reporting to U.S. leadership.
- Collaborate with other Delivery teams to help institutional customers realize the value of Managed Services.
- Familiarity with RealPage products, SharePoint, and Salesforce.com is a plus.
About the company
RealPage provides cloud-based software and data analytics for the real estate industry, serving property managers, owners, and investors across multifamily, commercial, and single-family rental markets. Its platform combines modules for property management, accounting, leasing, and resident services with advanced analytics and business intelligence that deliver real-time property performance insights and revenue management. Customers pay a subscription for software and services, with additional revenue from implementation and consulting support. RealPage aims to help clients maximize asset value by optimizing operations with data-driven decisions and energy efficiency considerations.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Carrollton, Texas
Founded
1998
Get referred to RealPage
See people who can refer or advise you
Simplify's Take
What believers are saying
- Lumina AI Workforce reached 175 management companies by August 2026.
- Some Lumina customers tripled tour bookings and resolved 90% of routine inquiries.
- Obligo integration cuts lease timelines four days, expanding embedded payments and workflow revenue.
What critics are saying
- October 2, 2026 North Carolina judge kept RealPage’s rent-pricing antitrust case alive.
- Federal settlement still leaves state claims and injunction requests against RealPage pending.
- A ban on revenue-management software destroys RealPage’s core pricing engine and landlord moat.
What makes RealPage unique
- RealPage spans 20 million units with pricing, operations, and portfolio intelligence.
- July 14, 2026 Cherre adds $4 trillion institutional data across the capital stack.
- August 10, 2026 Lumina integrates AI agents, governed data, and OpenAI collaboration.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Hybrid Work Options
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
0%Court sides with Attorney General Rayfield, allows RealPage rent-pricing case to move forward. October 2, 2026 Judge rejects software company's attempt to get the case thrown out. Attorney General Dan Rayfield's work to hold RealPage accountable will move forward, after a judge rejected the company's attempt to throw out a lawsuit accusing it of using software to help landlords push rents higher. "Housing is the biggest cost most Oregon families pay every month, and rental companies were using this software to unfairly drive prices through the roof," said Attorney General Rayfield. "Today's ruling means RealPage has to answer for what it's done. People deserve a fair shot at finding a home they can afford." Oregon, several other states and the U.S. Department of Justice sued RealPage in 2024. The lawsuit says the company broke antitrust laws by collecting private information from landlords and using it to drive up rent prices. The lawsuit alleges that RealPage sold landlords and property managers software that recommended how much to charge for apartments. To use it, they had to hand over private information that competitors normally keep to themselves, like what they were charging, what discounts they offered, and which units were about to become available for rent. In the lawsuit, it is alleged that RealPage pooled that information and used it to recommend rent prices. It also pushed property managers to accept those recommendations automatically. AG Rayfield argues that these actions kept rents artificially high and made it harder for renters to shop around for a better deal. In January 2025, Oregon and a coalition of other states sued several large landlords that allegedly shared information through RealPage to keep rents higher than they would be in a competitive market: Greystar, Blackstone's LivCor, Camden, Cushman & Wakefield, Pinnacle, and Willow Bridge. Oregon has reached settlements with two of them. Most recently, a bipartisan group of states reached a $7 million settlement with LivCor, which agreed to stop using other landlords' private data to set rents. Oregon had already settled with Greystar. The lawsuit asks the court to stop RealPage and property managers from sharing private information and coordinating to drive up rents. Oregon is suing RealPage alongside California, Colorado, Connecticut, Illinois, Massachusetts, Minnesota, North Carolina and Tennessee.
RealPage algorithm antitrust lawsuit faces major Sixth Circuit battle. By E-A-A / September 30, 2026 A dedicated coalition of state attorneys general has secured critical backing from multiple states in its ongoing legal battle against RealPage. This high-stakes dispute centers on serious antitrust claims regarding algorithmic rent-setting software utilized by residential landlords across the nation. State officials are actively fighting to keep their antitrust claims alive before the Sixth Circuit Court. Meanwhile, various property management companies and software providers have sought complete dismissal of the litigation. Table of Contents The legal battle over tech-driven pricing. RealPage and multiple major property management firms face aggressive accusations of artificially inflating rental prices nationwide. Industry professionals often evaluate broader trends through architecture articles to understand how modern technological tools intersect with housing markets. The core of the dispute involves shared pricing recommendations that defendants argue fall outside federal antitrust violations. Conversely, supporting state officials emphasize that allowing these coordination claims to proceed is vital for safeguarding fair housing markets. Modern threats to fair competition. Anticompetitive software algorithms represent a complex, modern threat to open market competition in modern communities. Observers tracking informational guides note that regulatory bodies are closely monitoring these automated systems. Legal experts point out that the final appellate ruling will significantly impact how technology is integrated into residential leasing. Both sides eagerly await the court's decision on whether these major antitrust lawsuits can officially move forward. Additional Reading:
Mission Critical Group appoints Akash Raj as Chief Financial Officer. FRISCO, Texas, Sept. 01, 2026 (GLOBE NEWSWIRE) - Mission Critical Group ("MCG"), a leading provider of integrated electrical infrastructure solutions for mission critical facilities, including data centers, manufacturing plants, and energy infrastructure, today announced the appointment of Akash Raj as Chief Financial Officer. Raj brings more than 20 years of finance and operational leadership experience across high-growth and Fortune 500 companies, with a strong track record of creating enterprise value and driving financial transformation. "Akash is an accomplished finance executive who brings an exceptional combination of strategic, operational, and financial leadership to MCG," said Jeff Drees, CEO of Mission Critical Group. "We believe his experience leading complex organizations and driving financial and operational performance will be a tremendous asset to MCG and our leadership team." Raj most recently served as CFO of RealPage, where he led the company's financial strategy and operations, with a focus on scale and efficiency. He previously served as CFO of WellSky and held senior leadership roles at Motorola Solutions and General Motors across operational finance, M&A, capital markets, and corporate restructuring. "I'm excited to join MCG and work alongside a talented leadership team and organization," said Raj. "MCG has built a strong platform with differentiated capabilities across the mission critical power ecosystem. I look forward to bringing my experience to the team and helping strengthen our financial performance and operational infrastructure to support sustainable business growth and long-term value creation." Raj is a CFA charterholder and earned his MBA from the University of Virginia's Darden School of Business. He also holds a Bachelor of Engineering in Electrical and Electronics with Distinction from Bangalore University. About Mission Critical Group Mission Critical Group is a leading provider of integrated electrical infrastructure solutions for mission critical facilities, including data centers, manufacturing plants, and energy infrastructure. We design, manufacture, integrate, and service modular power solutions, including switchgear, e-Houses, power skids, backup power systems, and related critical power equipment. Our customers include major technology, manufacturing, healthcare, and energy companies across North America, and we operate more than 18 manufacturing facilities in the United States. For more information, visit missioncriticalgroup.com. Media Contact: Laura Noland Senior Director, Marketing Communications Mission Critical Group [email protected] 407-341-2512
Report: AI landlord EliseAI targets $3.7B valuation with $300M raise from a16z and Bessemer. August 18, 2026 * EliseAI is reportedly in talks to raise $300M at a $3.7B valuation, per Business Insider. * a16z and Bessemer are discussing leading the round. * The company was valued at $2.2 billion in August 2025, a possible 68% jump in a year. EliseAI is in talks to raise $300 million at a $3.7 billion valuation, with a16z and Bessemer discussing a lead role, according to Business Insider. Previously, EliseAI raised $250 million at a $2.2 billion valuation in August 2025. If this new round closes anywhere near what's being reported, the company will have added $1.5 billion in value in 12 months, in a funding environment where many AI startups are struggling to raise at all. From admin assistant to AI unicorn. Minna Song and Tony Stoyanov met at Cambridge as undergraduates. Song later took a job as an administrative assistant at a New York real estate firm, where she watched leasing teams drown in the same handful of tenant questions, over and over, every day. That's the problem EliseAI was built to fix. She and Stoyanov started the company in 2017. The product itself is fairly unglamorous, which might be the point. EliseAI's AI assistants answer prospective tenants by text, email, and phone, book apartment tours, and log maintenance requests. A property manager running several thousand units can let the system sort and route routine maintenance tickets on its own, instead of paying a human to triage each one. In 2023, EliseAI took the same idea into healthcare, aiming it at front-desk and scheduling bottlenecks that look a lot like the ones it had already solved in housing. It isn't the only company chasing that idea. Lette AI is going after the same agentic automation angle against incumbents like AppFolio, Yardi, Entrata, and RealPage, though it's tiny by comparison. Dwelly is automating lettings in the UK, mostly by buying up smaller agencies. Flow, Adam Neumann's post-WeWork venture, hit a $2.5 billion valuation in 2025 with a completely different bet: own the buildings instead of selling software to whoever already runs them. EliseAI's angle is narrower and, arguably, more defensible: sell the automation layer across leasing, maintenance, renewals, and now healthcare, and let everyone else fight over ownership models. The property management software market was worth around $6.53 billion in 2026 and is projected to hit $9.93 billion by 2031, an 8.74% annual growth rate of 8.74%, according to Mordor Intelligence. That's not a huge market by tech standards. It's also one where incumbents like Yardi and RealPage move slowly, which is exactly the kind of gap AI-native challengers like to exploit. The funding so far. The Series E in August 2025 was led by a16z, with Bessemer and Sapphire Ventures also investing. Before that, the $75 million Series D in August 2024 - led by Sapphire - made EliseAI a unicorn at a $1 billion valuation. The company said it passed $100 million in annual recurring revenue in early 2025, and headcount has grown from around 150 to more than 300 since the Series D, spread across offices in New York, San Francisco, Boston, and Chicago. Whether any of this happens the way Business Insider describes it is still an open question. What's not in question is that investors keep paying up for companies that promise to make the most tedious parts of running a business disappear, and EliseAI, for now, is one of the ones getting paid the most to try.
Realpage has launched the Lumina AI Suite, a unified platform connecting AI agents, operational intelligence, and portfolio analytics for real estate operators and investors. The suite is built on the Lumina Intelligence Layer, which draws on architecture from Realpage's Cherre acquisition and operates across more than 20 million units. The platform comprises four solutions: Lumina Workforce for agentic execution, Lumina Ascent for operational intelligence, Lumina Atlas for institutional intelligence, and Lumina Connect for governed data access. The AI Leasing Agent, already deployed across 175 management companies, has helped some customers triple tour bookings and resolve nine in ten routine prospect inquiries. Realpage also introduced its Five Principles of Trusted AI, emphasising industry-specific reasoning, governed metrics, transparent recommendations, compliance frameworks, and human accountability. The company has more than 8,500 employees and is backed by Thoma Bravo.