T

Tesla

Makes electric cars, robotaxis and grid batteries

Technical Training Specialist

Customer Education & TrainingConfirmed live in the last 24 hours
Full-timeMinato City, Tokyo, JapanNo salary listed

About the Job

Requirements

  • Have practical experience in construction or electrical work, or a degree in Electrical Engineering or Mechanical Engineering, or related experience.
  • Have at least five years of practical experience in quality management, training, or a similar role in an operational environment.
  • Hold an electrical worker qualification and other relevant certifications.
  • Have relevant work experience in solar photovoltaic (PV) or energy storage.
  • Have a deep understanding of the basic principles of electricity, solar photovoltaic (PV), and energy storage.
  • Know industry-applicable health and safety regulations and best practices.
  • Have strong interpersonal and communication skills to build effective working relationships across Tesla.
  • Be enthusiastic about communicating actively with overseas team members.
  • Be proficient in English.

Responsibilities

  • Work closely with account management teams to build and strengthen customer relationships.
  • Deliver and host product overview, installation, and commissioning training for installers and electricians.
  • Coordinate customer visits and events in collaboration with sales, technical, and marketing teams.
  • Provide day-to-day product and design support to customers and customer-facing teams.
  • Develop and design technical training content and training models.
  • Build trusted relationships with installers and partners to understand product needs and technical challenges.
  • Coordinate with technical support teams as needed to resolve urgent customer issues promptly.
  • Create and publish technical documentation for internal and external teams.
  • Collect and document product and installation feedback, and share it with internal teams to support product development and improvement.
  • Develop strategies, processes, and metrics to continuously measure and assess the quality of the installation partner network.
  • Use available audit data and field feedback to identify trends and determine appropriate corrective and preventive actions.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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