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HERE Technologies

PaaS for location-based solutions

Principal AI Automation Engineer

Full-TimeDeadline 8/11/27
No salary listed
Expert
Bachelor's
Berlin, Germany
Hybrid
Software EngineeringAI Application Engineering

About the job

Requirements
  • A bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field.
  • At least 8 years of experience delivering enterprise software, automation, workflow, integration, or digital transformation solutions.
  • Demonstratable experience designing and implementing Generative AI, LLM, AI agent, or intelligent automation solutions in production environments.
  • Demonstrated experience leading end-to-end delivery of complex AI, automation, or digital transformation initiatives with measurable business outcomes.
  • Deep expertise in agentic architectures, prompt engineering, orchestration frameworks, workflow automation, and API-driven integrations.
  • Experience building solutions using platforms such as Microsoft Copilot Studio, Power Platform, Azure AI Foundry/OpenAI, AWS Bedrock, Vertex AI, or comparable enterprise platforms.
  • Strong understanding of Retrieval-Augmented Generation (RAG), vector databases, knowledge grounding, AI evaluation frameworks, and model lifecycle management.
  • Experience integrating AI solutions with enterprise platforms including ERP, CRM, ITSM, collaboration, and data platforms.
  • Strong consulting and stakeholder management skills, with the ability to engage business leaders, challenge existing processes, and translate strategic objectives into scalable AI solutions.
  • Proven ability to lead workshops, facilitate process redesign sessions, and influence decision-making across technical and non-technical audiences.
  • Strong understanding of enterprise security, governance, privacy, compliance, and Responsible AI principles.
  • Experience building multi-agent systems, autonomous workflows, and enterprise AI copilots at scale.
  • Proficiency in Python, JavaScript, REST APIs, cloud-native development, and integration patterns.
  • Experience with MLOps, LLMOps, AI observability, evaluation, and production monitoring frameworks.
  • Knowledge of process mining, Lean, Six Sigma, Design Thinking, or business process transformation methodologies.
  • Experience operating within an AI Center of Excellence, Innovation Office, Automation CoE, or Digital Transformation organization.
  • Experience mentoring engineers and establishing reusable frameworks, development standards, and best practices.
  • Industry certifications in Azure AI, Azure Solutions Architecture, Power Platform, AWS AI/ML, Google Cloud AI, UiPath, or similar technologies.
Responsibilities
  • Design, build, and deploy AI agents, copilots, intelligent workflows, and process automations using enterprise AI platforms and low-code/no-code automation technologies.
  • Translate business requirements into scalable AI solutions that improve productivity, quality, customer experience, and operational efficiency.
  • Develop and maintain prompts, skills, tools, agent orchestration logic, and workflow integrations across enterprise systems.
  • Build solutions using AI platforms leveraging workflow orchestration platforms and API integrations.
  • Collaborate with AI Architects and Platform Engineers to ensure solutions align with enterprise architecture, governance, and security standards.
  • Partner with business stakeholders to identify opportunities to redesign processes for AI-first execution.
  • Facilitate workshops to understand current-state workflows and define future-state operating models.
  • Challenge existing assumptions and recommend process improvements that maximize automation and business value.
  • Document business requirements, solution designs, workflows, and operating procedures.
  • Own the delivery lifecycle from concept through production deployment and ongoing training and support.
  • Define success criteria, KPIs, and monitoring frameworks for deployed solutions.
  • Analyze adoption, usage, performance, and business outcomes to identify optimization opportunities.
  • Continuously refine prompts, workflows, and agent behaviors based on user feedback and operational data.
  • Troubleshoot issues and implement enhancements to improve effectiveness and user experience.
  • Serve as a primary CoE representative for assigned business functions and use cases.
  • Communicate technical concepts to non-technical audiences and business leaders.
  • Build relationships with stakeholders to drive adoption and change management.
  • Provide demonstrations, training, and enablement support to end users and process owners.
  • Ensure solutions adhere to responsible AI, security, privacy, and compliance requirements.
  • Contribute to reusable automation frameworks, prompt libraries, templates, and development standards.
  • Share best practices and lessons learned across the CoE to accelerate future implementations.
  • Support the establishment of enterprise AI development and operational standards.

About the company

HERE Technologies provides a location-based Platform-as-a-Service (PaaS) for automotive, transportation, logistics, and enterprise customers. Its offerings are scalable, customizable location services that developers can integrate into apps and systems via APIs and SDKs, enabling features like maps, routing, geocoding, and traffic insights. The company differentiates itself through global reach, industry-focused solutions, and a flexible subscription/licensing model that supports custom deployments and integrations. Its goal is to help businesses build location-enabled applications and optimize operations by delivering reliable, adaptable location data and services at scale.

Company Size

5,001-10,000

Company Stage

Acquired

Total Funding

$19M

Headquarters

Eindhoven, Netherlands

Founded

1985

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Simplify's Take

What believers are saying

  • On 23 September 2026, NIO expanded HERE streaming maps across Europe.
  • On 11 August 2026, Ryde adopted HERE routing to sharpen Singapore ETAs.
  • On 19 August 2026, NSW RFS used HERE to route 60,000 kilometers of fire trails.

What critics are saying

  • Mike Nefkens said on 21 September 2026 that Google and Apple attack HERE’s maps.
  • Volkswagen’s 21 September 2026 profit cut signals weaker automaker spending on HERE programs.
  • If Hyundai, NIO, and VW standardize Google or Apple Maps, HERE loses its franchise.

What makes HERE Technologies unique

  • On 27 May 2026, Counterpoint ranked HERE first for the ninth straight year.
  • HERE’s neutral platform spans 200 countries, fitting automakers, fleets, and enterprises.
  • HERE’s AI mapmaking and SDV stack underpins real-time navigation and assisted driving.

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Benefits

Professional Development Budget

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Yahoo Finance
Oct 14th, 2026
HERE brings Location Reasoning to AWS Marketplace and Kiro, building on $1B cloud deal

HERE Technologies has expanded access to HERE Location Reasoning (HLR), a tool that gives AI agents reliable location data. It is now available through a pay-as-you-go subscription in AWS Marketplace and as a Kiro Power, the AWS agentic coding tool. HLR runs on AWS as a Model Context Protocol server on Amazon Bedrock AgentCore. It covers map data, live traffic, geocoding, route optimisation, and EV charging information, so AI does not have to guess spatial logic. It also works with coding agents such as Codex, Claude Code, VS Code, and Cursor, and with the Wherobots platform. The launch builds on HERE's 10-year, $1 billion cloud infrastructure agreement with AWS, in place since 2024.

Riau One
Sep 23rd, 2026
NIO and HERE Technologies expand European collaboration to support fresher maps and Navigation on Autopilot driving experiences.

NIO and HERE Technologies expand European collaboration to support fresher maps and Navigation on Autopilot driving experiences. *Expanded collaboration brings continuously refreshed location intelligence across NIO's entire European vehicle lineup, supporting smarter navigation experiences and future assisted driving innovation. Waktu & Kalender Amsterdam - HERE Technologies, the world's leading mapping and location data company, and NIO Inc. (NYSE: NIO; HKEX: 9866; SGX: NIO), a leading company in the global smart electric vehicle market, today announced an expanded collaboration to advance intelligent navigation and future AI-driven driving experiences across Europe. Building on the successful deployment of HERE's industry-leading location technologies in NIO vehicles, the expanded collaboration now extends beyond Firefly to NIO's entire European vehicle lineup, including the ET5, ET7, EL6, EL7 and EL8. The collaboration combines HERE's automotive grade location intelligence with NIO's innovation in smart electric vehicles to deliver the evolution of NOA and future intelligent driving experiences tailored for European roads and drivers. As vehicles become increasingly software-defined and intelligent, high-quality location intelligence plays a vital role in helping vehicles understand and respond to the road environment. Continuously refreshed map data provides critical context about road conditions, traffic regulations, lane configurations and other real-world changes, supporting safer, more informed and more capable driving experiences. Temukan lebih banyak Berita Lokal Asia Tenggara & Kepulauan Pasifik As part of the expanded relationship, NIO is adopting HERE's streaming map capabilities to deliver fresher map content across European markets. By providing continuous updates on road network changes, traffic regulations and points of interest, HERE helps NIO ensure drivers benefit from more accurate, reliable and up-to-date navigation experiences. "NIO is committed to delivering a premium intelligent mobility experience for our customers around the world," said Chris Chen, Vice President of NIO Global Business Development. "By deepening our collaboration with HERE, we are providing drivers with more up-to-date map experiences today while strengthening the foundation for future innovations in intelligent navigation and assisted driving across Europe." Deon Newman, Senior Vice President and General Manager for Asia Pacific at HERE Technologies said: "As Chinese automotive brands continue expanding globally, they need reliable, fresh and scalable location intelligence to deliver the driving experiences customers expect. We are proud to deepen our collaboration with NIO and support its European growth journey through advanced mapping, navigation and location technologies. Together, we are delivering a navigation experience tailored for European consumers, while shaping the next generation of intelligent driving." Driving innovation across Europe By combining NIO's innovation in smart EV technologies with HERE's AI-powered location intelligence, mapping expertise and automotive-grade map content, the two companies are laying the foundation for next-generation assisted driving capabilities tailored to the unique requirements of European road networks and driving environments. Looking ahead, HERE and NIO will continue exploring how advanced location intelligence and fresh map intelligence can help accelerate the development and deployment of AI-driven driving experiences, including future innovations enabled by NIO World Model (NIO's end to end AI driving architecture) and NOA. Pembelajaran Mesin & Kecerdasan Buatan Temukan lebih banyak Pemerintah Pusat & Daerah About HERE Technologies HERE is the global leader in mapping and location technology. For over 40 years, Riauone has been powering innovation for the world's most recognizable companies: from launching its first digital map in 1985, to shaping the future of software-defined vehicles today. With the industry's freshest and richest unified map and a portfolio of products, services and solutions that serve the needs of multiple industries, HERE reveals opportunities that drive progress and unlock new possibilities for every moving vehicle. Discover more at here.com. NIO is a global smart electric vehicle company founded in November 2014. Dedicated to shaping a sustainable and brighter future together by providing high-performance smart electric vehicles and exceptional user experience, NIO is the first car company listed on the NYSE, HKEX and SGX. NIO currently has three major brands under its umbrella: NIO, ONVO and firefly. Ten years into establishment, NIO is now one of the leading companies in the global premium smart electric vehicle market, committed to fostering its own research and development capabilities for core technologies, the company had filed for and obtained over 13,000 patents. Additionally, NIO has developed NIO Full Stack, a collection of 12 technology domains. Currently, NIO has R&D centers and manufacturing facilities in over 10 locations, including Shanghai, Hefei, Beijing, Nanjing, San Jose, Munich, Oxford, Budapest, Singapore and Abu Dhabi. Additionally, it has built a sales and service network across 24 countries and regions, including China, Europe, the Middle East, Central Asia, Southeast Asia, and Central America. NIO Inc. currently offers eight premium smart electric vehicle models under the NIO brand, two smart electric vehicles under the ONVO brand and one small, smart, high-end electric vehicle under firefly brand. As of September 1, 2026, NIO Inc.'s cumulative deliveries reached 1,260,485 vehicles, reinforcing its position as a leader in advancing technological innovation and premium brand development in China's smart EV industry. Temukan lebih banyak Referensi Geografis Berita Lokal Panduan Kota & Daerah

Automotive News
Sep 20th, 2026
Tesla's Cybercab has a long way to go to beat Waymo.

Tesla's Cybercab has a long way to go to beat Waymo. September 20, 2026 06:00 AM EDT Mike Nefkens, CEO of HERE Technologies, joins Molly Boigon, tech and innovation reporter at Automotive News, on the "Shift" podcast. Nefkens explains how incumbent map companies such as HERE are competing with big-tech upstarts Google and Apple. Boigon also speaks to Laurence Iliff, who covers Tesla, about what Tesla will have to do to catch up with Waymo in the robotaxi race.

Yahoo Finance
Sep 10th, 2026
HERE unveils AI route intelligence for fleet operations at IAA Transportation 2026

HERE Technologies will showcase AI-powered route optimization tools at IAA Transportation 2026 in Hannover, Germany. The mapping and location data company is addressing how planned routes are frequently disrupted by traffic, driver availability, and last-minute changes. HERE's system combines three capabilities: a time-dependent route solver, last-mile delivery guidance capturing driver feedback, and an AI reasoning layer that explains routing decisions and suggests adjustments. The company will also demonstrate an AI agent for identifying compliant heavy transport routes. HERE provides commercial vehicle coverage in over 90 countries and routes trucks approximately 225 billion kilometres monthly. The platform aims to help transportation teams move beyond static planning towards systems that can anticipate changes and recommend practical responses.

GlobeNewswire
Sep 10th, 2026
HERE brings AI-powered route intelligence to fleet operations at IAA Transportation 2026.

HERE brings AI-powered route intelligence to fleet operations at IAA Transportation 2026. HERE will spotlight how an AI reasoning layer, driver feedback loops and transport routing agents help transportation teams move from planning to execution Hannover, Germany - HERE Technologies, the world's leading mapping and location data company, today announced it will showcase AI-powered route optimization and decision-support capabilities at IAA TRANSPORTATION 2026, demonstrating how location intelligence can help transportation teams adapt faster when plans meet real-world conditions. HERE is focused on helping fleets and logistics providers solve a practical challenge: routes planned early in the morning can be disrupted within hours by traffic, driver availability, carrier disruptions, last-minute order changes and other unexpected events. At IAA TRANSPORTATION 2026 in Hannover, Germany, HERE will demonstrate how AI reasoning, commercial vehicle routing, last meter delivery guidance and transportation-specific AI agents can help organizations adapt faster when plans meet real-world conditions. HERE is advancing route optimization beyond static planning by connecting three capabilities: * A time and constraint-dependent route solver that accounts for changing conditions * Last meter delivery guidance that captures real-world driver and delivery feedback * An AI reasoning layer designed to explain route optimization decisions, surface actionable adjustments for dispatch teams and support continuous improvement over time. In addition, HERE will demonstrate an AI agent tasked with identifying and explaining the safest, most compliant and productive route for heavy transport, helping dispatchers plan operations with a higher degree of confidence. "The opportunity is not just to create a better plan, but to help transportation teams anticipate changes and know what to do next," said Bart Coppelmans, Senior Director of Product Management at HERE Technologies. "By combining commercial vehicle routing, driver feedback and location-aware AI reasoning, HERE helps fleets and logistics providers make more confident decisions from planning through execution." This shift is becoming more urgent as cost pressure, service expectations and operational disruptions make static planning harder to rely on. Closing the Gap Between Route Planning and Execution Transportation providers operate in environments where conditions change constantly. Congestion, delivery density, vehicle restrictions, failed handoffs and address-level access issues can quickly make planned routes less effective once drivers are in the field. For dispatchers, this means moving from optimization tools that simply return an answer toward systems that can explain why certain orders, routes or constraints are affected and suggest practical next steps. For drivers, a feedback loop on what happens at the curb, loading dock or final delivery point is essential, and the recently announced HERE Last Meter Guidance gives organizations clearer visibility into recurring access issues and execution patterns that can improve future planning and delivery. Built for Global Transportation Operations Whether supporting multinational fleets, regional distribution networks or global supply chains, organizations need consistent commercial vehicle intelligence across markets. HERE provides global commercial vehicle coverage in more than 90 countries across major logistics corridors. Its API routes trucks about 225 billion kilometers per month and is trusted by leading transport management systems. This helps organizations operate on a consistent location foundation while adapting to local regulations, vehicle restrictions and business requirements. The platform gives customers flexibility to deploy location intelligence across business applications, data environments and AI architectures while maintaining control of operational data. Industry Leaders to Discuss the Future of Truck Mobility HERE will host an Industry Stage session titled "From Data to Decisions: How Location Intelligence Is Transforming Truck Mobility" on September 15 from 16:00 to 16:45. Confirmed participants include: * Bart Coppelmans, HERE Technologies * Sowmya Gopal, HERE Technologies * Andreas Josko, Daimler Truck * Niclas Gyllenram, AiDEN Auto * Ryan Wiggin, ABI Research (Moderator) The discussion will explore how commercial vehicle manufacturers, technology providers and fleet operators are using location intelligence, connected vehicle technologies and AI to improve efficiency, support electrification and deliver smarter transportation services. In addition, HERE will join WirelessCar for a Main Stage session titled "Connected Trucks Meet AI: Developing Smarter Logistics Processes" on September 16 from 10:30 to 11:00. The speakers for this session are: * Marvin Ruf, HERE Technologies * Niklas Florén, WirelessCar This session explores how the combination of connected vehicle data, location intelligence, and AI helps fleet operators anticipate disruptions, optimize operations, and turn real-time insights into faster, smarter decisions. Visit HERE at IAA TRANSPORTATION 2026 Visitors to the HERE booth in Hall 13 will see demonstrations of commercial vehicle operations, fleet optimization, shipment visibility, transportation intelligence and next-generation logistics workflows, including how AI can support route decisions when operating conditions change. HERE experts will be available throughout the event to discuss how location intelligence can help transportation organizations improve efficiency, resilience and operational performance across global networks. For more information, visit the HERE booth in Hall 13 at IAA TRANSPORTATION 2026 or contact the HERE media relations team ([email protected]). About HERE Technologies HERE is the global leader in mapping and location technology. For over 40 years, Dixon Mitchell has been powering innovation for the world's most recognizable companies: from launching its first digital map in 1985, to shaping the future of software-defined vehicles today. With the industry's freshest and richest unified map and a portfolio of products, services and solutions that serve the needs of multiple industries, HERE reveals opportunities that drive progress and unlock new possibilities for every moving vehicle. Discover more at here.com.